Organizational Behaviour: Concepts, Controversies, Applications 8th Canadian Edition solution manua

Topic:  Disciplines that Contribute to the OB Field
Skill:  Applied
Objective:  4
 
6) Having a broad range of interpersonal skills upon which to draw makes us more effective organizational participants. What kinds of interpersonal skills do we need in today's workplace? Provide examples to illustrate your points. (You may want to refer to the Competing Values Framework Model as the basis for your answer).
Answer:  Suggested answer:
- interpersonal skills or people skills defined- how they impact the workplace in social relationships
- creating pleasant workplaces (Examples can be drawn from text, class discussion, Internet, newspapers such as Globe and Mail, etc.)
Diff: 3    Type: ES    Page Ref: 4,5
Topic:  Importance of Interpersonal Skills
Skill:  Applied
Objective:  1
 
7) Identify and describe the three levels of organizational behaviour.
Answer:  Individual, Group, Organization
Diff: 3    Type: ES    Page Ref: 24,25
Topic:  Coming Attractions: Building an OB Model
Skill:  Applied
Objective:  7