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Principles of Marketing 17th Edition by Gary Armstrong test bank

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A) marketing concept

B) product concept

C) production concept

D) societal marketing concept

E) selling concept

Answer:  C

AACSB:  Analytical thinking

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Moderate

 

64) At a local farmers' market, Molly Malone sells mussels while shouting to passersby, "Fresh seafood, get your fresh seafood here!" What kind of perspective is Molly taking?

A) customer-driving

B) inside-out

C) customer-driven

D) outside-in

E) niche marketing

Answer:  B

AACSB:  Analytical thinking

Skill:  Application

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Challenging

 

65) Market segmentation is the process of seeking fewer customers and reduced demand for profit maximization only.

Answer:  FALSE

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Easy

 

66) The selling concept holds that consumers will not buy enough of the firm's products unless the firm undertakes a large-scale selling and promotion effort.

Answer:  TRUE

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Easy

 

 

67) An organization's department follows a customer-centered sense-and-respond philosophy. The department is most likely practicing the product concept.

Answer:  FALSE

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Moderate

68) The production concept and the product concept are marketing management orientations that are more likely to lead to marketing myopia.

Answer:  TRUE

AACSB:  Application of knowledge

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Moderate

 

69) The societal marketing concept calls on marketers to balance consumer wants and desires, company profits, and society's interests.

Answer:  TRUE

AACSB:  Ethical understanding and reasoning

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Moderate

 

70) Fast Food, Inc. views marketing as the process of finding and retaining profitable customers by providing them with the food they want. Fast Food, Inc. practices societal marketing.

Answer:  FALSE

AACSB:  Analytical thinking

Skill:  Application

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Challenging

 

71) Healthy Veggies, LLC, believes that marketing is a tool to use in finding customers and keeping them by providing vegetables that are grown using chemical-free farming techniques and selling through small family-owned stores. Healthy Veggies, LLC, practices societal marketing.

Answer:  TRUE

AACSB:  Analytical thinking

Skill:  Application

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Challenging

 

72) The marketing mix refers to the set of marketing tools the firm uses to implement its marketing strategy.

Answer:  TRUE

Skill:  Concept

Objective:  LO 1.3: Identify the key elements of a customer value-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy.

Difficulty:  Easy

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