Scientific management
b.
Social business
c.
A social media program
d.
Big data analytics
ANSWER:
d
15. Which of the following is a difference between for-profit businesses and nonprofit organizations?
a.
Financial resources for for-profit businesses come from government appropriations, grants, and donations, while nonprofit organizations are funded by the sale of products or services to customers.
b.
In for-profit businesses, managers focus on improving an organization’s products and services to increase sales revenues, while in nonprofit organizations, however, services are typically provided to nonpaying clients.
c.
For-profit businesses are committed to servicing clients with limited funds, while nonprofit organizations have access to unlimited funds to service clients.
d.
In for-profit businesses, services are typically provided to nonpaying clients, while in nonprofit organizations, services are typically provided to paying clients.
ANSWER:
b
16. _____ provide labels to describe the internal characteristics of an organization.
a.
Functional dimensions
b.
Administrative principles
c.
Contingency factors
d.
Structural dimensions
ANSWER:
d
17. _____ encompass larger elements that influence structural dimensions, including an organization’s size, technology, environment, culture, and goals.
a.
Functional dimensions
b.
Administrative principles
c.
Contingency factors
d.
Structural dimensions
ANSWER:
c
18. Which of the following is true of contingency factors?
a.
They describe the organizational setting that influences and shapes the structural dimensions.
b.
They create a basis for measuring and comparing organizations.
c.
They provide labels to describe the internal characteristics of an organization.
d.
They describe who reports to whom and the span of control for each manager.
ANSWER:
a
19. _____ pertains to the amount of written documentation in an organization.
a.
Centralization
b.
Specialization
c.
Decentralization
d.
Formalization
ANSWER:
d
20. _____ is the degree to which organizational tasks are subdivided into separate jobs.
a.
Centralization
b.
Specialization
c.
Decentralization
d.
Formalization
ANSWER:
b
21. _____ describes who reports to whom and the span of control for each manager.
a.
Organizational technology
b.
Scientific management
c.
Hierarchy of authority
d.
Administrative principles
ANSWER:
c
22. _____ refers to the number of distinct departments or activities within an organization.
a.
Complexity
b.
Specialization
c.
Decentralization
d.
Formalization
ANSWER:
a
23. _____ complexity is the number of levels in the hierarchy of an organization.
a.
Spatial
b.
Vertical
c.
Lateral
d.
Horizontal
ANSWER:
b
24. _____ complexity is the degree to which an organization’s departments and personnel are dispersed geographically.
a.
Spatial
b.
Vertical
c.
Lateral
d.
Horizontal