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Human Resource Management 15th edition by Gary Dessler test bank

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B) communication
C) ethical practice
D) controlling
Answer:  B
Explanation:  B) Communication is the competency that relates to the ability to effectively exchange information with stakeholders.
Difficulty:  Moderate
Chapter:  1
Objective:  4
AACSB:  Analytical Thinking
Learning Outcome:  1.4 List at least four important human resource manager competencies.
 
107) Ethics are the standards someone uses to decide what his or her conduct should be.
Answer:  TRUE
Explanation:  Ethics refers to the standards someone uses to decide what his or her conduct should be. Ethical issues related to HR management include workplace safety and employee privacy rights.
Difficulty:  Moderate
Chapter:  1
Objective:  4
AACSB:  Analytical Thinking
Learning Outcome:  1.4 List at least four important human resource manager competencies.
 

108) The SHRM human resource manager competencies include ethical practice, business acumen, and relationship management.
Answer:  TRUE
Explanation:  The SHRM human resource manager competencies are leadership & navigation, ethical practice, business acumen, consultation, critical evaluation, global & cultural effectiveness and communication.
Difficulty:  Moderate
Chapter:  1
Objective:  4
AACSB:  Analytical Thinking
Learning Outcome:  1.4 List at least four important human resource manager competencies.
 
109) Human resource managers who complete HRCI professional certification exams can earn PHR and SPHR, GPHR certificates.
Answer:  TRUE
Explanation:  HRCI certification includes Professional in Human Resources (PHR), and Senior Professional in Human Resources (SPHR) among others.
Difficulty:  Easy
Chapter:  1
Objective:  4
AACSB:  Analytical Thinking
Learning Outcome:  1.4 List at least four important human resource manager competencies.
 
110) What is human resource management? What competencies are necessary for HR managers to succeed in today's business environment? Explain your answer in a brief essay.
Answer:  Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness. The SHRM Human Resource Manager competencies are leadership & navigation, ethical practice, business acumen, consultation, critical evaluation, global & cultural effectiveness and communication. HR managers need to show how their actions are "adding value" for the organization as a whole.
Difficulty:  Hard
Chapter:  1
Objective:  4
AACSB:  Application of Knowledge
Learning Outcome:  1.4 List at least four important human resource manager competencies.
 

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