Difficulty: Hard
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
20) A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
A) maintaining department morale
B) controlling labor costs
C) protecting employees' health
D) marketing new products and services
Answer: D
Explanation: D) Human resource management most often involves creating and maintaining department morale, controlling labor costs, and protecting employees' health and physical condition. Handling personnel is an integral part of every line manager's duties, but marketing new products is not a personnel issue and would be handled by the marketing department.
Difficulty: Moderate
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
21) Which of the following refers to the authority a manager has to advise other managers or employees?
A) staff authority
B) line authority
C) functional authority
D) corporate authority
Answer: C
Explanation: C) Staff authority refers to a manager's right to advise other managers or employees, which creates an advisory relationship.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
22) Which of the following is most likely a line function of the human resource manager?
A) ensuring that line managers are implementing HR policies
B) advising top managers about how to implement EEO laws
C) representing the interests of employees to senior management
D) directing the activities of subordinates in the HR department
Answer: D
Explanation: D) Directing members of the HR staff is a line function.
Difficulty: Moderate
Chapter: 1
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
23) One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.
A) coordinative
B) corporate
C) staff
D) line
Answer: D
Explanation: D) Line functions and staff functions are the distinct functions of HR managers. Examples of line functions include a human resource manager directing the activities of the people in his or her own department.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
24) Will works at a position in his organization where he maintain contacts within the local community and travels to search for qualified job applicants. Will's position is best described as:
A) recruiter
B) manager
C) labor relations specialist
D) job analyst
Answer: A
Explanation: A) The recruiter maintains contacts within the community and perhaps travels extensively to search for qualified job applicants.
Difficulty: Moderate
Chapter: 1
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
25) ________ functions involve assisting and advising line managers.
A) Staff
B) Advocacy
C) Line
D) Coordinative
Answer: A
Explanation: A) Staff functions involve assisting and advising line managers.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
26) All of the following are major areas in which an HR manager assists and advises line managers EXCEPT ________.
A) recruiting
B) hiring
C) strategic business planning
D) compensation
Answer: C
Explanation: C) Human resource managers are usually staff managers. They assist and advise line managers in areas like recruiting, hiring, and compensation.
Difficulty: Hard
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.