Answer: FALSE
Explanation: Labor relations specialists advise management on all aspects of union–management relations. EEO coordinators investigate EEO grievances, and job analysts collect data for job descriptions.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
53) Shared service HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan.
Answer: FALSE
Explanation: Corporate HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan.
Difficulty: Moderate
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
54) Centralized HR units whose employees are shared by all the companies' departments to obtain advice are called shared service.
Answer: TRUE
Explanation: Shared service is centralized HR units whose employees are shared by all the companies' departments to obtain advice on matters such as discipline problems.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
55) Centers of expertise are specialized HR that act like consulting firms within the company on particular topics.
Answer: TRUE
Explanation: Centers of expertise are basically specialized HR consulting firms within the company. For example, a center might provide specialized advice in an area like organizational change to all the company's various units.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
56) A key concept of the textbook is that human resource management is the sole responsibility of human resource managers, so line managers and staff managers rely heavily on HR specialists to hire the best employees.
Answer: FALSE
Explanation: Human resource management is the responsibility of every manager—not just those in human resources. Throughout every page in the textbook, you'll therefore find an emphasis on practical material that you as a manager will need to perform your day-to-day management responsibilities.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
57) A key concept of the textbook is that effective human resource management practices add measurable value to an organization.
Answer: TRUE
Explanation: Employers need human resource management practices that add value, and these practices are an essential part of HR's function.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
58) What are the five basic functions of the management process? Explain some of the specific activities involved in each function. Which function is most closely associated with human resource management?
Answer: The five basic functions are planning, organizing, staffing, leading, and controlling. Planning activities include establishing goals and standards, developing rules and procedures, and developing plans and forecasting. Organizing activities include giving specific task assignments to subordinates, establishing departments, delegating authority to subordinates, and establishing channels of authority and communication. Staffing activities include determining what type of people should be hired, recruiting prospective employees, and setting performance standards. Leading activities include maintaining morale and motivating subordinates. Controlling activities include setting standards such as sales quotas and quality standards and taking corrective action as needed. Staffing is the function most readily related to human resource management. However, HR managers actually perform all five functions.
Difficulty: Hard
Chapter: 1
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.