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Systems Analysis and Design 12th Edition by Scott Tilley Test bank

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RATIONALE:  Most large companies require systems that combine transaction processing, business support, knowledge management, and user productivity features. 
POINTS:  1
DIFFICULTY:  Moderate
REFERENCES:  15
QUESTION TYPE:  True / False
HAS VARIABLES:  False
LEARNING OBJECTIVES:  SAD.12e.01.05 - Identify the seven types of information systems used in business
NATIONAL STANDARDS:  United States - BUSPROG: Technology
TOPICS:  Business Information Systems
KEYWORDS:  Bloom’s: Remember
DATE CREATED:  1/30/2019 11:34 AM
DATE MODIFIED:  4/13/2019 10:00 AM
 
7. Since middle managers focus on a longer time frame, they need less detailed information than top managers, but somewhat more than supervisors who oversee day-to-day operations.
 a. True
 b. False
 
ANSWER:  False
RATIONALE:  Because they focus on a somewhat shorter time frame, middle managers need more detailed information than top managers but somewhat less than supervisors who oversee day-to-day operations.
POINTS:  1
DIFFICULTY:  Moderate
REFERENCES:  17
QUESTION TYPE:  True / False
HAS VARIABLES:  False
LEARNING OBJECTIVES:  SAD.12e.01.06 - Describe the types of information the four classes of users need
NATIONAL STANDARDS:  United States - BUSPROG: Technology
TOPICS:  What Information Do Users Need?
KEYWORDS:  Bloom’s: Understand
DATE CREATED:  1/30/2019 11:34 AM
DATE MODIFIED:  4/8/2019 3:37 PM
 
8. Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.
 a. True
 b. False
 
ANSWER:  True
RATIONALE:  Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.
 
POINTS:  1
DIFFICULTY:  Easy
REFERENCES:  17
QUESTION TYPE:  True / False
HAS VARIABLES:  False
LEARNING OBJECTIVES:  SAD.12e.01.06 - Describe the types of information the four classes of users need
NATIONAL STANDARDS:  United States - BUSPROG: Technology
TOPICS:  What Information Do Users Need?
KEYWORDS:  What Information Do Users Need?
DATE CREATED:  1/30/2019 11:34 AM
DATE MODIFIED:  4/8/2019 3:37 PM
 
9. Network administration includes hardware and software maintenance, support, and security.
 a. True
 b. False
 
ANSWER:  True
RATIONALE:  Network administration includes hardware and software maintenance, support, and security. 
POINTS:  1
DIFFICULTY:  Moderate
REFERENCES:  28
QUESTION TYPE:  True / False
HAS VARIABLES:  False
LEARNING OBJECTIVES:  SAD.12e.01.09 - Discuss the seven main functions of the information technology department
NATIONAL STANDARDS:  United States - BUSPROG: Technology
TOPICS:  The Information Technology Department
KEYWORDS:  Bloom’s: Remember
DATE CREATED:  1/30/2019 11:34 AM
DATE MODIFIED:  4/8/2019 3:37 PM
 
10. The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.
 a. True
 b. False
 
ANSWER:  False
RATIONALE:  The responsibilities of a systems analyst at a small firm are different from those at a large corporation. 
POINTS:  1
DIFFICULTY:  Easy
REFERENCES:  32
QUESTION TYPE:  True / False
HAS VARIABLES:  False
LEARNING OBJECTIVES:  SAD.12e.01.10 - Describe the roles and responsibilities of a systems analysts within the enterprise
NATIONAL STANDARDS:  United States - BUSPROG: Technology
TOPICS:  The Systems Analyst
KEYWORDS:  Bloom’s: Understand
DATE CREATED:  1/30/2019 11:34 AM
DATE MODIFIED:  4/8/2019 3:37 PM
 
11. Tools make it easier to build an information system, thereby boosting IT productivity and improving the quality of the finished product.

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