Supply Chain Management, 1e (Stock)
Chapter 1 Supply Chain Management: Operations and Integration
1) Supply chain management attempts to minimize costs and optimize customer satisfaction.
Answer: TRUE
Difficulty: 1 Easy
Topic: Introduction
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Understand
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation; Screen Reader Compatible
2) While supply chain automation can help companies improve customer satisfaction, it does not guarantee that a firm will be profitable or achieve sales goals.
Answer: TRUE
Difficulty: 2 Medium
Topic: Introduction
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
3) Supply chain management includes the flow of goods and services, but not the flow of information, which is exclusively an information systems responsibility.
Answer: FALSE
Difficulty: 2 Medium
Topic: Definition of supply chain management (SCM)
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
4) Supply chain management is another name for integrated logistics management.
Answer: FALSE
Difficulty: 1 Easy
Topic: Perspectives on SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
5) The concept of supply chain management applies only to an individual firm and not many firms acting together.
Answer: FALSE
Difficulty: 1 Easy
Topic: Elements of SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
6) Because supply chain management involves so many functions and processes within and between companies, executives in charge of SCM must be "boundary spanners."
Answer: TRUE
Difficulty: 1 Easy
Topic: Elements of SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
7) Logistics management includes planning, implementation and control of finished goods only and does not include raw materials or work in process items.
Answer: FALSE
Difficulty: 1 Easy
Topic: Role of logistics in SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
8) Supply chain management attempts to optimize customer satisfaction while logistics management attempts to optimize customer service.
Answer: TRUE
Difficulty: 2 Medium
Topic: Role of logistics in SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
9) The most widely known and adopted model of the supply chain is the Forum Model developed by The Ohio State University.
Answer: FALSE
Difficulty: 1 Easy
Topic: Approaches to modeling supply chain management
Learning Objective: 01-03 To briefly examine the major approaches to modeling supply chain management, including the SCOR Model and the Forum Model.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
Chapter 1 Supply Chain Management: Operations and Integration
1) Supply chain management attempts to minimize costs and optimize customer satisfaction.
Answer: TRUE
Difficulty: 1 Easy
Topic: Introduction
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Understand
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation; Screen Reader Compatible
2) While supply chain automation can help companies improve customer satisfaction, it does not guarantee that a firm will be profitable or achieve sales goals.
Answer: TRUE
Difficulty: 2 Medium
Topic: Introduction
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
3) Supply chain management includes the flow of goods and services, but not the flow of information, which is exclusively an information systems responsibility.
Answer: FALSE
Difficulty: 2 Medium
Topic: Definition of supply chain management (SCM)
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
4) Supply chain management is another name for integrated logistics management.
Answer: FALSE
Difficulty: 1 Easy
Topic: Perspectives on SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
5) The concept of supply chain management applies only to an individual firm and not many firms acting together.
Answer: FALSE
Difficulty: 1 Easy
Topic: Elements of SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
6) Because supply chain management involves so many functions and processes within and between companies, executives in charge of SCM must be "boundary spanners."
Answer: TRUE
Difficulty: 1 Easy
Topic: Elements of SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
7) Logistics management includes planning, implementation and control of finished goods only and does not include raw materials or work in process items.
Answer: FALSE
Difficulty: 1 Easy
Topic: Role of logistics in SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
8) Supply chain management attempts to optimize customer satisfaction while logistics management attempts to optimize customer service.
Answer: TRUE
Difficulty: 2 Medium
Topic: Role of logistics in SCM
Learning Objective: 01-01 To define supply chain management (SCM) and identify its relationships with other areas of business activity.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible
9) The most widely known and adopted model of the supply chain is the Forum Model developed by The Ohio State University.
Answer: FALSE
Difficulty: 1 Easy
Topic: Approaches to modeling supply chain management
Learning Objective: 01-03 To briefly examine the major approaches to modeling supply chain management, including the SCOR Model and the Forum Model.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation; Screen Reader Compatible