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Essentials of Organizational Behavior 15th edition Published by Stephen P. Robbins test bank

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Essentials of Organizational Behavior, 15e (Robbins)

Chapter 1   What Is Organizational Behavior?

 

1) What are the three primary determinants of behavior in organizations?

A) Profit structure, organizational complexity, and job satisfaction

B) Individuals, profit structure, and job satisfaction

C) Individuals, groups, and job satisfaction

D) Groups, structure, and profit structure

E) Individuals, groups, and structure

Answer:  E

Explanation:  OB investigates the impact that individuals, groups, and structure have on behavior within organizations.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

 

2) Which of the following is not a core topic of organizational behavior?

A) Motivation

B) Attitude development

C) Conflict

D) Resource allocation

E) Work design

Answer:  D

Explanation:  OB includes the core topics of motivation, leader behavior and power, interpersonal communication, group structure and processes, personality, emotions, and values, attitude development and perception, change processes, conflict and negotiation, and work design. It does not include resource allocation.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

 

 

3) According to a study by Monster (a global employment company), the number one most frequently desired skill in applicants was ________.

A) ethical

B) technical

C) communication

D) computer

E) accounting

Answer:  C

Explanation:  Monster mined data from nearly one million market-wide job postings to identify skills that were most often sought by employers. At the top of the list was communication skills. This was also reiterated by Jeff Weiner, the CEO of LinkedIn.

Diff: 1

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

 

4) According to a recent large-scale survey, 58 percent of managers did not receive ________.

A) pay incentives

B) training

C) administrative support

D) insurance

E) office space

Answer:  B

Explanation:  Fifty-eight percent of managers reported they had not received any training and 25 percent admitted they were not ready to lead others when they were given the role.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

 

5) There is a connection between companies which have ________ and their attention to organizational behavior principles.

A) high turnover rates

B) specialized technical processes

C) superior financial performance

D) long-lasting CEO's

E) both high turnover rates and long-lasting CEOs

Answer:  C

Explanation:  Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoom Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of organizational behavior and attribute it to their ability to generate high financial outcomes.

Diff: 1

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

 

 

6) ________ is the study of the impact that individuals, groups, and structure have on behavior within organizations.

A) Leadership

B) Organizational strategy

C) Performance management

D) Employee relations

E) Organizational behavior

Answer:  E

Explanation:  Organizational behavior is the field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness.

Diff: 1

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

 

7) The number of direct reports under a manager has increased from ________ to ________.

A) 5; 7

B) 4; 10

C) 2; 7

D) 1; 5

E) 3; 4

Answer:  A

Explanation:  The demands of managers have increased, causing managers on average to supervise 7 employees, an increase from 5 in the past.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.1 Define organizational behavior (OB).

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