Difficulty: Easy
Quest. Category: Concept
27) According to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following?
A) planning
B) decision making
C) controlling
D) politicking
E) staffing
Answer: D
Explanation: Fred Luthans and his associates studied more than 450 managers who were all engaged in four managerial activities of traditional management, communication, human resource management, and networking. Networking activities are comprised of socializing, politicking, and interacting with outsiders.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Easy
Quest. Category: Concept
28) Which of the following best defines organizational behavior?
A) It involves the study of groups of people coming together for collective bargaining.
B) It involves the study of what people do in a company and how it affects the company's performance.
C) It involves analyzing different people in an industry with independent profit-centered motives.
D) It involves developing exclusively the knowledge of managers and senior-level employees.
E) It is a field which is not influenced by factors in the external world.
Answer: B
Explanation: Organizational behavior refers to the study of what people do in an organization and how their behavior affects the organization's performance.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Easy
Quest. Category: Concept
29) Which of the following determinants of behavior does organizational behavior study?
A) profits
B) job satisfaction
C) perks
D) individuals
E) collective bargaining
Answer: D
Explanation: Organizational behavior studies the three determinants of behavior in organizations. These are comprised of individuals, groups, and structure. In addition, OB applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Easy
Quest. Category: Concept
30) An organization is a consciously coordinated social unit composed of two or more people.
Answer: TRUE
Explanation: An organization is a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Easy
Quest. Category: Concept
31) The planning function involves defining an organization's goals and establishing an overall strategy for achieving those goals.
Answer: TRUE
Explanation: The planning function encompasses defining an organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans to integrate and coordinate activities.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Easy
Quest. Category: Concept
32) A degree in architecture will provide a student with the human skills required for a job.
Answer: FALSE
Explanation: Technical skills encompass the ability to apply specialized knowledge or expertise. The ability to understand, communicate with, motivate, and support other people, both individually and in groups, defines human skills.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Easy
Quest. Category: Concept
33) How are the management functions of planning, organizing, and leading different from one another? Explain.
Answer: The planning function encompasses defining an organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans to integrate and coordinate activities. On the other hand, the organizing function includes determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. The leading function is comprised of managers motivating employees, directing their activities, selecting the most effective communication channels, and resolving conflicts among members.
LO: 1.2: Define organizational behavior (OB).
Difficulty: Moderate
Quest. Category: Synthesis
34) Organizational behavior applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively.
Answer: TRUE
Explanation: Organizational behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization's effectiveness.