A) transformation
B) transubstantiation
C) transparency
D) transcendence
E) translucency
Answer: C
Explanation: C) The issue of transparency in social media refers to a sense of openness, of giving all participants in a conversation access to the information they need to process accurately the messages they are receiving.
LO: 1.6: Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
AACSB: Ethical understanding and reasoning
Difficulty: Moderate
Classification: Application
Learning Outcome: Describe best practices in team and interpersonal communication
94) An intentional false statement that damages someone's character or reputation is
A) defamation.
B) a violation of transparency requirements.
C) legal, but unethical.
D) a violation of the FTC.
E) considered to be a promotional communication.
Answer: A
Explanation: A) In addition to ethical guidelines, business communication is also bound by a wide variety of laws and regulations. Defamation is the intentional communication of false statements that damage character or reputation.
LO: 1.6: Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
AACSB: Ethical understanding and reasoning
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Describe best practices in team and interpersonal communication
95) An ethical ________ involves choosing between conflicting alternatives that are not clear-cut.
A) lapse
B) riddle
C) enigma
D) dilemma
E) quandary
Answer: D
Explanation: D) An ethical dilemma arises when the choice is between two alternatives that both have merit and are morally equivalent.
LO: 1.6: Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
AACSB: Ethical understanding and reasoning
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe best practices in team and interpersonal communication
96) An ________ involves making choice that's clearly unethical.
A) ethical lapse
B) ethical slip
C) ethical quandary
D) ethical dilemma
E) ethical decision
Answer: A
Explanation: A) An ethical lapse is a lapse, or temporary failure to exercise good judgment, when a normally ethical person carries out an unethical action.
LO: 1.6: Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
AACSB: Ethical understanding and reasoning
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe best practices in team and interpersonal communication
97) Ethics can be defined as not doing anything illegal.
Answer: FALSE
Explanation: While there is some overlap between ethical behavior and legal behavior, they are not always the same.
LO: 1.6: Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
AACSB: Ethical understanding and reasoning
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe best practices in team and interpersonal communication
98) Plagiarism is only a problem in the classroom. In the business environment, it's just another term for information sharing.
Answer: FALSE
Explanation: Plagiarism is an example of unethical communication. Plagiarism is presenting someone else's words or other creative products as your own. Note that plagiarism can be illegal if it violates a copyright, which is a form of legal protection for the expression of creative ideas.
LO: 1.6: Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
AACSB: Ethical understanding and reasoning
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe best practices in team and interpersonal communication
99) When people must choose between alternatives that aren't completely wrong or completely right, they are facing an ethical lapse.
Answer: FALSE
Explanation: An ethical dilemma involves choosing among alternatives that are not clear-cut. All choices could be both ethical and valid or perhaps the alternatives lie somewhere in the gray area between clearly right or clearly wrong.