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Introduction to Information Systems 5th Canadian Edition by R. Kelly Rainer solution manual

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Level: Easy
Section/Learning Objective: Section 1.1/Learning Objective 1
Bloom’s Category: Knowledge
AACSB Category: Technology
 
Section 1.2
 
1.  What is a computer-based information system?
 
ANSWER:
A computer-based information system (CBIS) is an information system that uses computer technology to perform some or all of its intended tasks. Although not all information systems are computerized, today most are. For this reason the term “information system” is typically used synonymously with “computer-based information system.”
 
Level: Easy
Section/Learning Objective: Section 1.2/Learning Objective 2
Bloom’s Category: Knowledge
AACSB Category: Technology
 
2.  Describe the components of computer-based information systems.
 
ANSWER:
●  Hardware is a device such as the processor, monitor, keyboard, and printer. Together, these devices accept data and information, process them, and display them.
●  Software is a program or collection of programs that enable the hardware to process data.
●  A database is a collection of related files or tables containing data.
●  A network is a connecting system (wired or wireless) that permits different computers to share resources. A network also includes hardware and software.
●  Procedures are the set of instructions about how to combine the above components in order to process information and generate the desired output.
●  People are those individuals who use the hardware and software, interface with it, or utilize its output.
 
Level: Medium
Section/Learning Objective: Section 1.2/Learning Objective 2
Bloom’s Category: Knowledge
AACSB Category: Technology
 
3. What is an application program?
 
ANSWER:
An application (or app) is a computer program designed and written (coded) to support a specific task or business process.
 
Level: Easy
Section/Learning Objective: Section 1.2/Learning Objective 2
Bloom’s Category: Knowledge
AACSB Category: Technology
 
4.  Explain how information systems provide support for knowledge workers.
 
ANSWER:
Knowledge workers make decisions about situations that can significantly change the manner in which business is done. Information systems provide the databases, communications, and applications that allow them to store critical data used in analysis and tactical decision making.
 
Level: Easy
Section/Learning Objective: Section 1.2 /Learning Objective 2
Bloom’s Category: Comprehension
AACSB Category: Technology
 
5.  As we move up the organization’s hierarchy from clerical workers to executives, how does the type of support provided by information systems change?
 
ANSWER:
At the lower organizational levels, systems are used primarily to automate routine tasks. Moving up in the organization, systems are used to analyze information for decision-making purposes. We go from being specialists to generalists in the process of making decisions.
 
Level: Easy
Section/Learning Objective: Section 1.2/Learning Objective 2
Bloom’s Category: Comprehension
AACSB Category: Technology
 
Section 1.3
 
1. Why should employees in all functional areas become knowledgeable about IT?
 
ANSWER:
Information systems are important for several reasons, regardless of the employee’s functional area of responsibility.  IT facilitates the organizational activities and processes of today’s businesses. Most jobs students will go to after graduating will require some knowledge and understanding of information technology. Employees that are able to use information technology will be able to give themselves an important advantage over their peers in the workplace. Students will find that information systems will make their job easier and more efficient. Having technology skills and functional area knowledge will be in high demand in the future; for example, technology skills combined with functional area skills in human resources, accounting, finance, supply chain will be needed.
 
Level: Medium
Section/Learning Objective: Section 1.3/Learning Objective 3
Bloom’s Category: Comprehension
AACSB Category: Technology
 
2. Describe how IT might change the manager’s job.
 
ANSWER:
IT often provides managers with near-real-time information, meaning that managers have less time to make decisions, making their jobs even more stressful.IT provides managers with more data points to make effective decisions.
 
Level: Easy

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