and emotions.
They offer insights into fundamental issues at play in a decision-making setting.
While models are useful tools for making decisions without confronting the actual situation with all
of its complexity, there is the risk that important qualitative information may be overlooked.
References
Multiple Choice Difficulty: 2 Medium
TB MC Qu. 01-
64 Which of the
following is not
a benefit of...
Learning Objective:
01-07 Explain the
key aspects of
operations
management
decision making.
65.
Award: 10.00 points
TB MC Qu. 01-65 Modern firms increasingly rely on other firm...
Modern firms increasingly rely on other firms to supply goods and services instead of doing these
tasks themselves. This increased level of _____________ is leading to increased emphasis on
____________ management.
outsourcing; supply chain
offshoring; lean
downsizing; total quality
optimizing; inventory
internationalization; intercultural
Supply chain management takes a more systemic view of the firm, its operations, and its suppliers.
References
Multiple Choice Difficulty: 2 Medium
TB MC Qu. 01-
65 Modern firms
increasingly rely
on other firm...
Learning Objective:
01-11 Explain the
need to manage the
supply chain.
66.
Award: 10.00 points
TB MC Qu. 01-66 Operations and sales are the two...
Operations and sales are the two ________ functions in businesses.
strategic
tactical
support
value-adding
line
Others are support functions.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
66 Operations
and sales are
the two...
Learning Objective:
01-03 Explain the
importance of
learning about
operations
management.
67.
Award: 10.00 points
TB MC Qu. 01-67 Marketing depends on operations for informat...
Marketing depends on operations for information regarding
productivity.
lead time.
cash flow.
budgeting.
corporate intelligence.
Marketing uses lead time information to make promises to customers.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
67 Marketing
depends on
operations for
informat...
Learning Objective:
01-03 Explain the
importance of
learning about
operations
management.
68.
Award: 10.00 points
TB MC Qu. 01-68 Two widely used metrics of variation are the...
Two widely used metrics of variation are the __________ and the _________.
mean; standard deviation
productivity ratio; correlation
standardized mean; assignable deviation
randomized mean; standardized deviation
normal distribution; random variation
The mean and standard deviation summarize important facts regarding the variation in a process.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
68 Two widely
used metrics of
variation are
the...
Learning Objective:
01-05 Summarize
the two major
aspects of process
management.
69.
Award: 10.00 points
TB MC Qu. 01-69 Which of the following statements about vari...
Which of the following statements about variation is false?
Variation prevents a production process from being as efficient as it can be.
Some variation can be prevented.
Variation can either be assignable or random.
Any variation makes a production process less productive
Random variation generally cannot be influenced by managers.
The choice to offer customers greater variety might increase variation but increase productivity
even more.
References
Multiple Choice Difficulty: 3 Hard
TB MC Qu. 01-
69 Which of the
following
statements
about vari...
Learning Objective:
01-05 Summarize
the two major
aspects of process
management.
70.
Award: 10.00 points
TB MC Qu. 01-70 Which of the following is essential to consider...
Which of the following is essential to consider with respect to managing a process to meet
demand?
advertising
trends in fashion
global economic trends
financial reporting standards
capacity
While all of these can play a role in determining the demands placed on a process, capacity is most
directly associated with determining whether that process can actually meet demand.
References
Multiple Choice Difficulty: 2 Medium