1.
Award: 10.00 points
TB TF Qu. 01-01 Operations managers are responsible for...
Operations managers are responsible for assessing consumer wants and needs and selling and
promoting the organization's goods or services.
True
False
Operations managers are not responsible for promoting goods/services. It is the marketing
functional area that is responsible for assessing consumer wants and needs and selling and
promoting the organization’s goods or services.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-01
Operations
managers are
responsible for...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
2.
Award: 10.00 points
TB TF Qu. 01-02 Often, the collective success or failure of ...
Often, the collective success or failure of companies' operations functions will impact the ability of a
nation to compete with other nations.
True
False
A nation is often only as competitive as its companies.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-02
Often, the
collective
success or
failure of ...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
3.
Award: 10.00 points
TB TF Qu. 01-03 Companies are either producing goods or...
Companies are either producing goods or delivering services. This means that only one of the two
types of operations management strategies are used.
True
False
There are very few pure goods or pure services, so most companies sell product packages that
combine goods and services. Therefore, most production systems involve a blend of goods and
services.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-03
Companies are
either producing
goods or...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
4.
Award: 10.00 points
TB TF Qu. 01-04 Operations, marketing, and finance function...
Operations, marketing, and finance function independently of each other in most organizations.
True
False
Operations, marketing, and finance are naturally dependent upon one another.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-04
Operations,
marketing, and
finance
function...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
5.
Award: 10.00 points
TB TF Qu. 01-05 The greater the degree of customer....
The greater the degree of customer involvement, the more challenging the design and
management of operations.
True
False
Greater customer involvement leads greater variation in the goods and services provided. This
creates greater variation in production or service requirements and results in more complexity in the
design and management of operations.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-05
The greater the
degree of
customer....
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
6.
Award: 10.00 points
TB TF Qu. 01-06 Goods-producing organizations are not...
Goods-producing organizations are not involved in service activities.
True
False
There are very few pure goods or pure services, so most companies sell product packages, which
combine goods and services. Therefore, most production systems involve a blend of goods and
services.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-06
Goods-
producing
organizations
are not...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
7.
Award: 10.00 points
TB TF Qu. 01-07 Service operations require additional...
Service operations require additional inventory because of the unpredictability of consumer
demand.
True
False
Service operations cannot use inventory as a hedge against unpredictable demand.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-07
Service
operations
require
additional...
Learning Objective:
01-02 Identify
similarities and
differences between
production and
service operations.
8.
Award: 10.00 points
TB TF Qu. 01-08 In for-profit organizations, the value of outputs...
In for-profit organizations, the value of outputs is measured by the prices customers are willing to
pay for goods or services.
Award: 10.00 points
TB TF Qu. 01-01 Operations managers are responsible for...
Operations managers are responsible for assessing consumer wants and needs and selling and
promoting the organization's goods or services.
True
False
Operations managers are not responsible for promoting goods/services. It is the marketing
functional area that is responsible for assessing consumer wants and needs and selling and
promoting the organization’s goods or services.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-01
Operations
managers are
responsible for...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
2.
Award: 10.00 points
TB TF Qu. 01-02 Often, the collective success or failure of ...
Often, the collective success or failure of companies' operations functions will impact the ability of a
nation to compete with other nations.
True
False
A nation is often only as competitive as its companies.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-02
Often, the
collective
success or
failure of ...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
3.
Award: 10.00 points
TB TF Qu. 01-03 Companies are either producing goods or...
Companies are either producing goods or delivering services. This means that only one of the two
types of operations management strategies are used.
True
False
There are very few pure goods or pure services, so most companies sell product packages that
combine goods and services. Therefore, most production systems involve a blend of goods and
services.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-03
Companies are
either producing
goods or...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
4.
Award: 10.00 points
TB TF Qu. 01-04 Operations, marketing, and finance function...
Operations, marketing, and finance function independently of each other in most organizations.
True
False
Operations, marketing, and finance are naturally dependent upon one another.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-04
Operations,
marketing, and
finance
function...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
5.
Award: 10.00 points
TB TF Qu. 01-05 The greater the degree of customer....
The greater the degree of customer involvement, the more challenging the design and
management of operations.
True
False
Greater customer involvement leads greater variation in the goods and services provided. This
creates greater variation in production or service requirements and results in more complexity in the
design and management of operations.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-05
The greater the
degree of
customer....
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
6.
Award: 10.00 points
TB TF Qu. 01-06 Goods-producing organizations are not...
Goods-producing organizations are not involved in service activities.
True
False
There are very few pure goods or pure services, so most companies sell product packages, which
combine goods and services. Therefore, most production systems involve a blend of goods and
services.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-06
Goods-
producing
organizations
are not...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
7.
Award: 10.00 points
TB TF Qu. 01-07 Service operations require additional...
Service operations require additional inventory because of the unpredictability of consumer
demand.
True
False
Service operations cannot use inventory as a hedge against unpredictable demand.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-07
Service
operations
require
additional...
Learning Objective:
01-02 Identify
similarities and
differences between
production and
service operations.
8.
Award: 10.00 points
TB TF Qu. 01-08 In for-profit organizations, the value of outputs...
In for-profit organizations, the value of outputs is measured by the prices customers are willing to
pay for goods or services.