ANS:
users
end users
PTS: 1 REF: 8
11. The strongest IT companies in the home shopping market are called __________________ because their primary business depends on the Internet rather than a traditional business channel.
ANS: Internet-dependent firms
PTS: 1 REF: 10
12. Traditional companies sometimes are called _________________________ companies because they conduct business primarily from physical locations.
ANS: brick-and-mortar
PTS: 1 REF: 11
13. Internet-based commerce is called _________________________ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).
ANS:
e-commerce
electronic commerce
I-commerce
Internet commerce
PTS: 1 REF: 9
14. _________________________ technology uses high-frequency radio waves to track physical objects.
ANS:
RFID
Radio frequency identification
RFID (Radio frequency identification)
Radio frequency identification (RFID)
PTS: 1 REF: 16
15. A truck fleet dispatcher might run a series of _________________________ scenarios to determine the impact of increased shipments or bad weather.
ANS: what-if
PTS: 1 REF: 16
16. _________________________ programs run on a company intranet and enable users to share data, collaborate on projects, and work in teams.
ANS: Groupware
PTS: 1 REF: 17
17. The systems implementation phase of the SDLC includes an assessment, called a(n) _________________________, to determine whether the system operates properly and if costs and benefits are within expectation.
ANS: systems evaluation
PTS: 1 REF: 24
18. A(n) _________________________ uses various symbols and shapes to represent data flow, processing, and storage.
ANS:
data flow diagram
DFD
data flow diagram (DFD)
DFD (data flow diagram)
PTS: 1 REF: 23
19. _________________________ design and construct Web pages, monitor traffic, manage hardware and software, and link Web-based applications to a company’s information systems.
ANS: Web support specialists
PTS: 1 REF: 29
20. Many hardware and software companies offer _________________________ for IT professionals, which verifies that an individual demonstrated a certain level of knowledge and skill on a standardized test.
ANS: certification
PTS: 1 REF: 31
MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a.MISf.team leaders
b.modelingg.operational employees
c.messageh.supply chain
d.spiral modeli.scalable design
e.ERPj.prototype
1. In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.