14. It is unusual for system developers to mix and match system development methods to gain a better perspective.
ANS: F PTS: 1 REF: 22
15. In the systems planning phase, a key part of the preliminary investigation is a feasibility study that reviews anticipated costs and benefits and recommends a course of action based on operational, technical, economic, and time factors.
ANS: T PTS: 1 REF: 23
16. In the systems analysis phase, the first step is requirements modeling, where business processes are investigated and what the new system must do to satisfy users is documented.
ANS: T PTS: 1 REF: 23
17. In object-oriented design, objects possess characteristics called properties, which the object inherits from its class or possesses on its own.
ANS: T PTS: 1 REF: 24
18. A scalable design can expand to meet new business requirements and volumes.
ANS: T PTS: 1 REF: 24
19. In object-oriented design, a message requests specific behavior or information from another object.
ANS: T PTS: 1 REF: 25
20. The structure of the IT department varies among companies, as does its name and placement within the organization.
ANS: T PTS: 1 REF: 27
21. An IT group provides technical support, which includes application development, systems support and security, user support, database administration, network administration, and Web support.
ANS: T PTS: 1 REF: 27
22. Network administration includes hardware and software maintenance, support, and security.
ANS: T PTS: 1 REF: 28
23. Companies typically require that systems analysts have a college degree in information systems, computer science, business, or a closely related field, and some IT experience usually is required.
ANS: T PTS: 1 REF: 37
24. The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.