ANS: A, C, D PTS: 1 REF: 13
4. Product-oriented firms produced ____.
a.retail servicesc.computers
b.routersd.microchips
ANS: B, C, D PTS: 1 REF: 10
5. Database administration involves ____.
a.network administrationc.data design
b.user accessd.backup
ANS: B, C, D PTS: 1 REF: 28
MODIFIED TRUE/FALSE
1. System software consists of programs that support day-to-day business functions and provide users with the information they require. _________________________
ANS: F, Application
PTS: 1 REF: 7
2. Value-added services such as consulting, financing, and technical support can be more profitable than hardware. _________________________
ANS: T PTS: 1 REF: 10
3. Joint application development (JAD) is like a compressed version of the entire development process. _________________________
ANS: F
Rapid application development
Rapid application development (RAD)
RAD
RAD (Rapid application development)
PTS: 1 REF: 27
4. Rapid application development focuses on team-based fact-finding. _________________________
ANS: F
Joint application development
Joint application development (JAD)
JAD
JAD (joint application development)
PTS: 1 REF: 27
5. User support provides users with technical information, training, and productivity support. _________________________
ANS: T PTS: 1 REF: 28
TRUE/FALSE
1. Most firms give their IT budgets a low priority in bad economic times.
ANS: F PTS: 1 REF: 4
2. A mission-critical system is one that is unimportant to a company’s operations.
ANS: F PTS: 1 REF: 6
3. In an information system, data is information that has been transformed into output that is valuable to users.
ANS: F PTS: 1 REF: 6