Strategic Management Theory & Cases: An Integrated Approach 13th Edition by Charles test bank

 
ANSWER:  
d


 
37. Which of the following is the organization's principal general manager?
 
a. 
Line manager

 
b. 
Marketing division head

 
c. 
Chief financial officer (CFO)

 
d. 
Chief executive officer (CEO)

 
e. 
Sales manager

 
ANSWER:  
d


 
38. Within a diversified company, the responsibilities of corporate-level strategic managers include:
 
a. 
supervising production at the manufacturing units of the company.

 
b. 
compiling sales reports, company costs, employee productivity, and calculating the employee turnover rate.

 
c. 
responding to employee complaints daily.

 
d. 
providing leadership for the entire organization and allocating resources among its different business areas.

 
e. 
maintaining records of transactions with suppliers.

 
ANSWER:  
d


 
39. Identify the correct process for strategy-making.
 
a. 
Formulation; Designing, delivering, and supporting products; Improving the efficiency and effectiveness of operations; Designing a company’s organizational structure, control systems, and culture.

 
b. 
Designing, delivering, and supporting products; Improving the efficiency and effectiveness of operations; Designing a company’s organizational structure, control systems, and culture; Formulation

 
c. 
Designing, delivering, and supporting products; Formulation; Improving the efficiency and effectiveness of operations; Designing a company’s organizational structure, control systems, and culture

 
d. 
Designing, delivering, and supporting products; Improving the efficiency and effectiveness of operations; Formulation; Designing a company’s organizational structure, control systems, and culture

 
e. 
Designing, delivering, and supporting products; Improving the efficiency and effectiveness of operations; Designing a company’s organizational structure, control systems, and culture

 
ANSWER:  
a


 
40. Philip oversees the processes of the research and development department of his company. He is responsible for all the activities and tasks undertaken by the department. In the context of strategic management, Philip is most likely to be a:
 
a. 
corporate-level general manager.

 
b. 
functional manager.

 
c. 
managing director.

 
d. 
chief executive officer (CEO).

 
e. 
business development manager.

 
ANSWER:  
b


 
41. Which of the following statements about functional-level managers is true?
 
a. 
They oversee the operation of an entire company or division.

 
b. 
Their sphere of responsibility is generally confined to one organizational activity.

 
c. 
Their activities and roles have no importance in realizing the strategic goals of an organization.

 
d. 
They provide a link between the people who oversee the strategic development of a firm and those who own the firm.

 
e. 
They occupy the apex of decision making within an organization.

 
ANSWER:  
b


 
42. Roza Munoz oversees the overall operations of Maxwell House, which is one of the divisions of the Kraft Heinz Company. Roza is also responsible for the overall performance of the business division. Which of the following is NOT likely to be one of Roza's responsibilities? 
 
a. 
Turning corporate-level strategy into action

 
b. 
Defining Kraft Heinz's mission statement

 
c. 
Deciding how to compete in the coffee industry

 
d. 
Supervising functional-level managers

 
e. 
Developing a business-level strategy

 
ANSWER:  
b


 
43. The first component of the strategic management process is:
 
a. 
crafting the organization’s mission statement.

 
b. 
coming up with a damage control plan.