Organizational Behaviour: Concepts, Controversies, Applications 8th Canadian Edition solution manua

Diff: 1    Type: TF    Page Ref: 19
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
6) Working with others and workforce diversity are two challenges facing groups of workers in the workplace.
Answer:  TRUE
Diff: 1    Type: TF    Page Ref: 15
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
7) Workplace diversity occurs because organizations are becoming more homogeneous.
Answer:  FALSE
Diff: 2    Type: TF    Page Ref: 15
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
8) Productivity, developing employee effectiveness, global competition and managing in the Global Village are all challenges facing an organization in the workplace.
Answer:  TRUE
Diff: 1    Type: TF    Page Ref: 15-19
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
9) Evidence-based management (EBM) means managers make decisions using the best available scientific evidence.
Answer:  TRUE
Diff: 1    Type: TF    Page Ref: 7
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3
 
10) Putting employees in charge of what they do is "systematic study."
Answer:  FALSE
Diff: 1    Type: TF    Page Ref: 7
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3
11) Ethics can inform us whether our individual actions are right or wrong; however, organization and group actions are too complex for ethics to apply.
Answer:  FALSE
Diff: 1    Type: TF    Page Ref: 19
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
12) Whereas globalization focuses on differences between people from different countries, workforce diversity addresses differences among people within a country.
Answer:  TRUE
Diff: 2    Type: TF    Page Ref: 14,15
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
13) The challenge for organizations is to accommodate diverse groups of people by addressing their different lifestyles, family needs and work style.
Answer:  TRUE
Diff: 2    Type: TF    Page Ref: 15
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
14) Organizations that have employees with high OCB (organizational citizenship behaviour) outperform organizations that have employees with low OCB.
Answer:  TRUE
Diff: 2    Type: TF    Page Ref: 21
Topic:  Coming Attractions Developing an OB Model
Skill:  Recall
Objective:  7
 
15) If diversity is ineffectively managed, high turnover and miscommunication can result, creating an environment that hinders achievement of organizational goals.
Answer:  TRUE
Diff: 2    Type: TF    Page Ref: 15, 16
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
16) A former Canadian Target employee remarked "Nobody wanted to be the one person who stopped the Canadian venture" confirming that Target Canada was suffering from groupthink.
Answer:  TRUE
Diff: 3    Type: TF    Page Ref: 5
Topic:  Defining Organizational Behaviour
Skill:  Applied
Objective:  2
17) Voluntary and involuntary permanent withdrawal of an employee from an organization is termed "absenteeism."
Answer:  FALSE
Diff: 1    Type: TF    Page Ref: 22
Topic:  Coming Attractions Developing an OB Model
Skill:  Recall
Objective:  7
 
18) As corporations develop worldwide operations, managers and employees must become capable of working with people from different cultures and countries.
Answer:  TRUE
Diff: 1    Type: TF    Page Ref: 14
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
19) Ted was considered to be both efficient and effective. Thus, he is considered to be productive.