Organizational Behaviour: Concepts, Controversies, Applications 8th Canadian Edition solution manua

A) absolute
B) rational
C) fundamental consistency
D) empowerment
E) behavioural
Answer:  C
Diff: 1    Type: MC    Page Ref: 6
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3
 
73) Looking in-depth at relationships and attempting to attribute causes and effects relates to
A) systematic studies.
B) laboratory studies.
C) survey studies.
D) meta-analysis.
E) field studies.
Answer:  A
Diff: 1    Type: MC    Page Ref: 7
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3

74) Organization behaviour has few
A) theories.
B) contingencies.
C) models.
D) absolutes.
E) field studies.
Answer:  D
Diff: 2    Type: MC    Page Ref: 11
Topic:  OB Has Few Absolutes
Skill:  Recall
Objective:  5
 
75) A major outcome of workforce diversity is
A) re-engineering the workplace.
B) establishing new programs of TQM.
C) developing new styles of leadership.
D) developing ways of more effectively controlling work.
E) accommodating different life and work styles while maintaining productivity.
Answer:  E
Diff: 1    Type: MC    Page Ref: 14,15
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
76) Which of the following aspects is contingency approach concerned with?
A) common goals
B) similarities between people
C) context
D) co-ordinating differences
E) continuous learning
Answer:  C
Diff: 2    Type: MC    Page Ref: 11
Topic:  OB Has Few Absolutes
Skill:  Recall
Objective:  5
 

77) Fifty-six percent of men and women in a recent study reported that ________ was their definition of career success.
A) recognition
B) autonomy
C) money
D) work-life balance
E) training and development
Answer:  D
Diff: 1    Type: MC    Page Ref: 17
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
78) Members of groups must contend with various challenges on the job. A cohesive group is likely to
A) understand management and act to their wishes.
B) accept new people willingly.
C) develop rigid rules to support outsiders.
D) trust and work together by identifying common goals.
E) work with others from different cultures.
Answer:  D
Diff: 2    Type: MC    Page Ref: 23
Topic:  Coming Attractions Developing an OB Model
Skill:  Applied
Objective:  7
 
79) When employees use withdrawal behaviours this threatens survival, an outcome at the
A) individual level.
B) group level.
C) competition level.
D) industry level.
E) organizational level.
Answer:  A
Diff: 2    Type: MC    Page Ref: 21
Topic:  Coming Attractions Developing an OB Model
Skill:  Applied
Objective:  7
 

1.2   True/False Questions
 
1) The term organization generally refers to business firms but excludes government, social service agencies and other public organizations.
Answer:  FALSE
Diff: 1    Type: TF    Page Ref: 5,6
Topic:  Defining Organizational Behaviour
Skill:  Recall
Objective:  2
 
2) Managers are increasingly asking employees to share in their decision-making processes rather than simply follow orders.
Answer:  TRUE
Diff: 1    Type: TF    Page Ref: 6
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3
 
3) Much of OB is relevant beyond the workplace.
Answer:  TRUE
Diff: 1    Type: TF    Page Ref: 5,6
Topic:  Defining Organizational Behaviour
Skill:  Recall
Objective:  2
4) Organizational behaviour is best suited for managers in large corporations rather than small businesses and entrepreneurial enterprises.
Answer:  FALSE
Diff: 1    Type: TF    Page Ref: 6
Topic:  Intuition with Systematic Study
Skill:  Recall
Objective:  3
 
5) One of the greatest challenges facing individuals and organizations is how to behave ethically.
Answer:  TRUE