Organizational Behaviour: Concepts, Controversies, Applications 8th Canadian Edition solution manua

A) group level
B) organizational level
C) individual level
D) industry level
E) departmental level
Answer:  A
Diff: 2    Type: MC    Page Ref: 20
Topic:  Coming Attractions Developing an OB Model
Skill:  Applied
Objective:  7
 
63) Refer to Scenario 1-4. Individual level processes that have been shown to affect group and organizational behaviour include
A) technology.
B) organizational culture.
C) perception.
D) human resource policy.
E) group behaviour.
Answer:  C
Diff: 1    Type: MC    Page Ref: 20
Topic:  Coming Attractions Developing an OB Model
Skill:  Recall
Objective:  7
 
64) OB looks at three basic levels of inputs. The group level includes the following
A) group structure, groups roles and values.
B) organizational structure, roles and team responsibilities.
C) organizational culture, team responsibilities and values.
D) team responsibilities, group structure and groups roles.
E) organizational structure and group structure.
Answer:  D
Diff: 1    Type: MC    Page Ref: 20
Topic:  Coming Attractions Developing an OB Model
Skill:  Recall
Objective:  7
 

65) The behavioural science which underlies conflict and power is known as
A) psychology.
B) sociology.
C) social psychology.
D) anthropology.
E) political science.
Answer:  B
Diff: 1    Type: MC    Page Ref: 10
Topic:  Disciplines that Contribute to the OB Field
Skill:  Recall
Objective:  4
66) Organizational behaviour has implications for all personnel in the workplace. Some of OB's challenges and opportunities include all of the following EXCEPT
A) it acknowledges employees are forces of innovation and change.
B) it offers specific insights to improve interpersonal and people skills.
C) it helps us learn to balance the relationship between efficiency of resources with effectiveness of delivery.
D) it facilitates the improvement of quality and employee productivity.
E) it reinforces the importance of traditional methods of management.
Answer:  E
Diff: 2    Type: MC    Page Ref: 12-17
Topic:  Challenges and Opportunities in the Canadian Workplace
Skill:  Recall
Objective:  6
 
67) The behavioural science that underlies work design and performance appraisal is known as
A) sociology.
B) psychology.
C) social psychology.
D) anthropology.
E) political science.
Answer:  B
Diff: 1    Type: MC    Page Ref: 10
Topic:  Disciplines that Contribute to the OB Field
Skill:  Recall
Objective:  4
 

68) The behavioural science that underlies communication and inter-group behaviour is known as
A) psychology.
B) sociology.
C) social psychology.
D) anthropology.
E) political science.
Answer:  B
Diff: 1    Type: MC    Page Ref: 10
Topic:  Disciplines that Contribute to the OB Field
Skill:  Recall
Objective:  4
 
69) Basing managerial decisions on the best available scientific evidence is called
A) behavioural decision-making.
B) mechanistic decision-making.
C) organic decision-making.
D) evidence-based management.
E) field study management.
Answer:  D
Diff: 1    Type: MC    Page Ref: 7
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3
70) The behavioural science that underlies organizational culture is known as
A) psychology.
B) sociology.
C) social psychology.
D) anthropology.
E) political science.
Answer:  D
Diff: 1    Type: MC    Page Ref: 10
Topic:  Disciplines that Contribute to the OB Field
Skill:  Recall
Objective:  4
 

71) In OB, looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence is referred to as
A) a contingency approach.
B) an absolute approach.
C) a consistency approach.
D) systematic study.
E) intense scrutiny.
Answer:  D
Diff: 1    Type: MC    Page Ref: 7
Topic:  Complementing Intuition with Systematic Study
Skill:  Recall
Objective:  3
 
72) Considering behaviour within the context in which it occurs is known as the ________ approach.