Information Technology Project Management, Revised 7th edition by Kathy Schwalbe Test bank
TOP: What is Project Management? KEY: Bloom's: Comprehension
16. Team building exercises and motivation techniques are tools used in _____ management.
| a. | procurement | c. | human resource |
| b. | scope | d. | cost |
ANS: C
Motivation techniques, empathic listening, resource histograms, and team building exercises are tools used in human resource management.
PTS: 1 DIF: Difficulty: Easy REF: p.13
OBJ: LO: 1-3 NAT: BUSPROG: Analytic
TOP: What is Project Management? KEY: Bloom's: Knowledge
17. Which of the following tools can best help in efficient communication management?
| a. | Kick-off meetings | c. | Requests for quotes |
| b. | Impact matrices | d. | Fast tracking |
ANS: A
Kick-off meetings are an important tool in project communication management. Other tools in project communication management are communications management plans, conflict management, communications media selection, and progress reports.
PTS: 1 DIF: Difficulty: Moderate REF: p.13
OBJ: LO: 1-3 NAT: BUSPROG: Analytic
TOP: What is Project Management? KEY: Bloom's: Comprehension
18. A _____ is a tool used in risk management.
| a. | work breakdown structure | c. | critical path analysis |
| b. | project organizational chart | d. | probability matrice |
ANS: D
Risk management plans, risk registers, probability/impact matrices, and risk rankings are different tools used in risk management.
PTS: 1 DIF: Difficulty: Moderate REF: p.13
OBJ: LO: 1-3 NAT: BUSPROG: Analytic