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Retailing Management Canadian 6th Edition By Michael Levy test bank

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Topic: 01-14 Implementing the retail strategy
 

50. Technologies that are part of an overall inventory management system enable retailers to do the following EXCEPT: 
A. give customers a more complete selection of merchandise.
B. decrease inventory investment.
C. increase awareness of inventory levels.
D. help store associates find products for customers quickly.
E. ensure customer complaints are followed up on.
 

Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: Medium
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 

51. Types of merchandise and services offered relate to which element of the retail mix? 
A. Product
B. Place
C. Physical
D. Price
E. People
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 

52. Knowledgeable employees that are well-trained relate to which element of the retail mix? 
A. Product
B. Place
C. Physical
D. Price
E. People
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 


53. Retailing offers today's graduates opportunities for careers in management as well as entrepreneurial opportunities. The following are all Canadian entrepreneurs and their Canadian originated retail outlets except: 
A. John Forzani - Forzani Group - Sport Chek
B. Tim Horton - Tim Hortons
C. Samuel Cost and Sharon Conner - Costco
D. Eddie Black - Black's Cameras
E. John Holt and G.R. Renfrew - Holt Renfrew
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-04 Examine the various career and entrepreneurial opportunities retail offers.
Topic: 01-08 Opportunities in Retailing
 

54. Public relations, advertising, direct marketing, and personal selling relate to which element of the retail mix? 
A. Product
B. Place
C. Physical
D. Price
E. Promotion
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 

55. Quality and value perception relate to which element of the retail mix? 
A. Product
B. Place
C. Physical
D. Price
E. People
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 


56. Ensuring consistent behaviours and performance and including internal and external processes relate to which element of the retail mix? 
A. Product
B. Place
C. Process
D. Price
E. People
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 

57. Theme of the store, emotional attachment customer derives from the store, layout, design; a measure of what it is like to shop in the store relate to which element of the retail mix? 
A. Product
B. Physical
C. Process
D. Price
E. People
 

Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Learning Objective: 01-05 Discuss different types of decisions retail managers make.
Topic: 01-14 Implementing the retail strategy
 

58. There are several key areas that need to be considered when attempting to seek benefits from blockchain EXCEPT: 
A. logistics - inventory and supply chain management.
B. financial considerations.

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