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Business Driven Information Systems 8th Edition by Paige Baltzan test bank

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       C) The competitor will purchase new technology.
       D) All of the answers are correct.
      
 



 
 
233)       What is a competitive advantage?
 
      
       A) a product that an organization’s customers place a lesser value on than similar offerings from a competitor   
       B) a feature of a product or service on which customers place a lesser value than they do on similar offerings from another supplier
       C) a service that an organization’s customers place a lesser value on than similar offerings from another supplier
       D) a feature of a product or service on which customers place a greater value than they do on similar offerings from competitors
      
 



 
 
234)       Which of the following is not a common tool used in industry to analyze and develop competitive advantages?
 
      
       A) Five Forces Model     
       B) three generic strategies
       C) competitive analysis model
       D) value chain analysis
      
 



 
 
235)       What is the process of gathering information about the competitive environment, including competitors’ plans, activities, and products, to improve a company’s ability to succeed?
 
      
       A) feedback
       B) information
       C) competitive intelligence
       D) data
      
 



 
 
236)       Who is a person or group that has an interest or concern in an organization?
 
      
       A) stakeholder   
       B) business strategy
       C) supplier
       D) partner
      
 



 
 
237)       Which group of stakeholder’s primary interests include reliable contracts, ethical materials handling, and responsible production?
 
      
       A) partners/suppliers
       B) shareholders/investors
       C) community
       D) government
      
 



 
 
238)       Which group of stakeholder’s primary interests include adhering to regulations/laws, increasing employment, and ethical taxation reporting?
 
      
       A) partners/suppliers
       B) shareholders/investors
       C) community
       D) government
      
 



 
 
239)       Which group of stakeholder’s primary interests include maximizing profits, growing market share, and high return on investment?
 
      
       A) partners/suppliers
       B) shareholders/investors
       C) community
       D) government
      
 



 
 
240)       Which group of stakeholder’s primary interests include exceptional customer service, high-quality products, and ethical dealings?
 

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