Fundamentals of Human Resource Management, 5e (Dessler)
Chapter 1 Managing Human Resources Today
1) The basic functions of management include all of the following EXCEPT ________.
A) staffing
B) planning
C) organizing
D) outsourcing
Answer: D
Explanation: The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions.
Diff: 1
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
2) A manager is best described as a person who is responsible for ________.
A) teaching new employees basic skills
B) accomplishing the organization's goals
C) communicating with stockholders
D) delegating authority to subordinates
Answer: B
Explanation: A manager is someone who is responsible for accomplishing the organization's goals, and who does so by managing the efforts of the organization's people. Most writers agree that managing involves performing five basic functions: planning, organizing, staffing, leading, and controlling.
Diff: 2
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
3) Which individual in an organization is responsible for accomplishing the organization's goals by planning, organizing, staffing, leading, and controlling personnel?
A) manager
B) generalist
C) marketer
D) entrepreneur
Answer: A
Explanation: The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people.
Diff: 2
AACSB: Application of knowledge
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Application
4) Which of the following represents the five functions of planning, organizing, staffing, leading, and controlling?
A) strategic management
B) adaptability screening
C) succession planning
D) management process
Answer: D
Explanation: The management process includes five basic functions—planning, organizing, staffing, leading, and controlling.
Diff: 2
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
5) Which basic function of management includes developing rules and procedures?
A) planning
B) organizing
C) leading
D) staffing
Answer: A
Explanation: Planning, organizing, staffing, leading, and controlling are the five functions of management. The planning function involves establishing goals and standards, developing rules and procedures, and developing plans and forecasts.
Diff: 1
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
6) Which basic function of management involves maintaining employee morale and motivating subordinates?
A) planning
B) leading
C) organizing
D) developing
Answer: B
Explanation: Planning, organizing, staffing, leading, and controlling are the five functions of management. The leading function involves getting others to accomplish a task, maintaining morale, and motivating subordinates.
Diff: 1
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
7) What specific activities listed below are part of the planning function?
A) giving each subordinate a specific task
B) training and developing employees