recruiter/trainer
troubleshooter/problem-solver
Operations management professionals make a number of key decisions that affect the entire
organization. Most of these decisions involve many possible alternatives that can have quite
different impacts on costs or profits.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
38 In their chief
role of...
Learning Objective:
01-07 Explain the
key aspects of
operations
management
decision making.
39.
Award: 10.00 points
TB MC Qu. 01-39 A "product package" consists of...
A "product package" consists of
the exterior wrapping.
the shipping container.
a combination of goods and services.
goods if a manufacturing organization.
customer relations if a service organization.
Most firms are not pure service or manufacturing firms; they produce combinations of goods and
services.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
39 A "product
package"
consists of...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
40.
Award: 10.00 points
TB MC Qu. 01-40 Business organizations consist of three...
Business organizations consist of three major functional areas which, ideally
support one another.
are mutually exclusive.
exist independently of each other.
function independently of each other.
do not interface with each other.
Finance, marketing and operations are these major functional areas. In practice, there is significant
interfacing and collaboration between these areas.
References
Multiple Choice Difficulty: 2 Medium
TB MC Qu. 01-
40 Business
organizations
consist of
three...
Learning Objective:
01-04 Identify the
three major
functional areas of
organizations and
describe how they
interrelate.
41.
Award: 10.00 points
TB MC Qu. 01-41 Which of the following is a type of transformation...
Which of the following is a type of transformation process used by operations to convert inputs into
outputs?
cutting
storing
transporting
analyzing
all of these choices are transformation processes
Cutting, storing, transporting, and analyzing are all types of value-adding transformations that may
be used to convert inputs into outputs.
References
Multiple Choice Difficulty: 2 Medium
TB MC Qu. 01-41
Which of the
following is a
type of
transformation...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
42.
Award: 10.00 points
TB MC Qu. 01-42 Technology choices can...
Technology choices can have a major impact on
costs.
productivity.
customer satisfaction.
quality.
all of these choices are correct.
Technology choices can have a major impact on productivity, costs, flexibility, quality, customer
satisfaction, and competitiveness.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
42 Technology
choices can...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
43.
Award: 10.00 points
TB MC Qu. 01-43 Measurements taken at various points in the transformation
process...
Measurements taken at various points in the transformation process for control purposes are called
plans.
directions.
controls.
feedback.
budgets.
Feedback is used to monitor and improve processes.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
43
Measurements
taken at various
points in the
transformation
process...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
44.
Award: 10.00 points
TB MC Qu. 01-44 Budgeting, analysis of investment proposals,...
Budgeting, analysis of investment proposals, and provision of funds are activities associated with
the _______ function.
operation
marketing
purchasing
finance
internal audit
These are the primary tasks for the finance function.
References
Multiple Choice Difficulty: 1 Easy
TB MC Qu. 01-
44 Budgeting,
analysis of
investment
proposals,...
Learning Objective:
01-04 Identify the
three major
functional areas of