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Operations Management 14th edition by William J Stevenson test bank

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 24.
Award: 10.00 points
TB TF Qu. 01-24 Managers should most often rely on...
Managers should most often rely on quantitative techniques for important decisions since
quantitative approaches result in more accurate decisions.
True
False
Just as other techniques do, quantitative techniques have limitations. Qualitative information must
also be considered.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-24
Managers
should most
often rely on...
Learning Objective:
01-07 Explain the
key aspects of
operations
management
decision making.

 
 25.
Award: 10.00 points
TB TF Qu. 01-25 Many operations management decisions can be ...
Many operations management decisions can be described as trade-offs.
True
False
Managing trade-offs is an essential element of operations management.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-25
Many operations
management
decisions can
be ...
Learning Objective:
01-07 Explain the
key aspects of
operations
management
decision making.
 

 26.
Award: 10.00 points
TB TF Qu. 01-26 A systems approach means that we concentrate...
A systems approach means that we concentrate on efficiency within a subsystem and thereby
assure overall efficiency.
True
False
Subsystem efficiency doesn't necessarily translate into overall efficiency.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-26
A systems
approach means
that we
concentrate...
Learning Objective:
01-07 Explain the
key aspects of
operations
management
decision making.

 
 27.
Award: 10.00 points
TB TF Qu. 01-27 Prior to the Industrial Revolution, goods were...
Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices
using custom-made parts.
True
False
After the Industrial Revolution, more standardized approaches became common.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-27
Prior to the
Industrial
Revolution,
goods were...
Learning Objective:
01-08 Briefly
describe the
historical evolution
of operations
management.
 

 28.
Award: 10.00 points
TB TF Qu. 01-28 Elton Mayo's Hawthorne experiments were...
Elton Mayo's Hawthorne experiments were significant contributions to the human relations
movement, which emphasized the importance of the human element in job design.
True
False
The Hawthorne experiments revealed that in addition to the physical and technical aspects of work,
worker motivation is critical for improving productivity.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-28
Elton Mayo's
Hawthorne
experiments
were...
Learning Objective:
01-08 Briefly
describe the
historical evolution
of operations
management.
 

 29.
Award: 10.00 points
TB TF Qu. 01-29 Among Ford's many contributions was the introduction...
Among Ford's many contributions was the introduction of mass production, using the concepts of
interchangeable parts and division of labor.
True
False
Ford made mass production a practical success.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-29
Among Ford's
many
contributions
was the
introduction...
Learning Objective:
01-08 Briefly
describe the
historical evolution
of operations
management.
 

 30.
Award: 10.00 points
TB TF Qu. 01-30 Operations and sales are the two functional...
Operations and sales are the two functional areas that exist to support activities in other functions
such as accounting, finance, IT, and human resources.
True
False
Operations and sales are the two line functions in a business organization. All other functions
including accounting, finance, IT, and human resources exist to support these two line functions.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-30
Operations and
sales are the
two functional...
Learning Objective:
01-03 Explain the
importance of
learning about
operations
management.

 
 31.
Award: 10.00 points
TB TF Qu. 01-31 Lean production systems incorporate the...
Lean production systems incorporate the advantages of both mass production and craft production.
True
False
Lean production blends the high volume and low unit cost of mass production with the variety and

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