Operations Management: Creating Value Along the Supply Chain 2nd Canadian Edition by Roberta S. Russ
Answer: b
Difficulty: Easy
Learning Objective: Discuss the key factors that have contributed to the evolution of operations and the initiation of supply chain management.
Section Reference: 1.2 The Evolution of Operations and Supply Chain Management
Blooms: Knowledge
AACSB: Reflective Thinking
48. Linear programming, waiting line, simulation, and PERT/CPM are all parts of which era of operations management?
a) Quality Research
b) Operations Research
c) Internet Revolution
d) Globalization
Answer: b
Difficulty: Medium
Learning Objective: Discuss the key factors that have contributed to the evolution of operations and the initiation of supply chain management.
Section Reference: 1.2 The Evolution of Operations and Supply Chain Management
Blooms: Comprehension
AACSB: Reflective Thinking
49. What are key elements of the division of labour?
a) The production process is broken down into a series of small tasks.
b) Small tasks are performed by different workers.
c) The specialization of the workers on limited, repetitive tasks allows them to become very proficient at those tasks.
d) All of the above.
Answer: d
Difficulty: Easy
Learning Objective: Discuss the key factors that have contributed to the evolution of operations and the initiation of supply chain management.
Section Reference: 1.2 The Evolution of Operations and Supply Chain Management
Blooms: Knowledge
AACSB: Reflective Thinking
50. The major factors impacting globalization of the supply chain include all the following except
a) creation of the WTO.
b) Regional Trade Agreements.
c) fall of communism.
d) advances in information and transportation technology.
Answer: c
Difficulty: Hard
Learning Objective: Discuss how and why businesses operate globally and the roles China and India play in the current global market.
Section Reference: 1.3 Globalization
Blooms: Comprehension
AACSB: Reflective Thinking
51. Companies go global to
a) take advantage of favourable costs.
b) to keep abreast of trends and access new technologies.
c) to build reliable sources of supply.
d) all the above.
Answer: d
Difficulty: Medium
Learning Objective: Discuss how and why businesses operate globally and the roles China and India play in the current global market.
Section Reference: 1.3 Globalization
Blooms: Comprehension
AACSB: Reflective Thinking
52. A manager of a global supply chain is concerned with all the following except
a) timeliness.
b) quality.
c) social issues.
d) All the above are concerns.
Answer: d
Difficulty: Medium
Learning Objective: Discuss how and why businesses operate globally and the roles China and India play in the current global market.
Section Reference: 1.3 Globalization
Blooms: Comprehension
AACSB: Reflective Thinking
53. The production system that prizes flexibility over efficiency and quality over quantity is known as
a) mass production.
b) craft production.
c) lean production.
d) electronic commerce.
Answer: c
Difficulty: Medium
Learning Objective: Calculate and interpret productivity measures used for measuring competitiveness.
Section Reference: 1.4 Productivity and Competitiveness
Blooms: Comprehension
AACSB: Reflective Thinking
54. Dividing a job into a series of small tasks each performed by a different worker is known as
a) craft production.
b) scientific management.
c) division of labour.
d) interchangeable parts.
Answer: c
Difficulty: Medium
Learning Objective: Calculate and interpret productivity measures used for measuring competitiveness.
Section Reference: 1.4 Productivity and Competitiveness
Blooms: Comprehension
AACSB: Reflective Thinking
55. The ratio of a firm’s monthly output to the number of labour hours used in the same month would be a measure of
a) labour productivity.
b) capital productivity.
c) machine productivity.
d) multifactor productivity.
Answer: a
Difficulty: Medium
Learning Objective: Calculate and interpret productivity measures used for measuring competitiveness.
Section Reference: 1.4 Productivity and Competitiveness
Blooms: Knowledge
AACSB: Reflective Thinking
56. The degree of competitiveness in an industry can affect
a) product innovation.