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Organizational Behavior 18th Edition by Stephen P. Robbins test bank

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C) spokesperson
D) leader
E) disseminator
Answer:  E
Explanation:  According to Mintzberg's classification of managerial roles, the role of a disseminator is to transmit information received from outsiders or from other employees to members of the organization.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
 

13) The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) leader
E) liaison
Answer:  A
Explanation:  According to Mintzberg's classification of managerial roles, the role of a spokesperson is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
14) According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) resource allocator
E) negotiator
Answer:  C
Explanation:  According to Mintzberg's classification of managerial roles, an entrepreneur searches the organization and its environment for opportunities and initiates projects to bring about change.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
 
15) According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.
A) disseminator
B) liaison
C) entrepreneur
D) resource allocator
E) disturbance handlers
Answer:  D
Explanation:  According to Mintzberg's classification of managerial roles, the role of a resource allocator is to make or approve significant organizational decisions and assign human, physical, and monetary assets.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
 
16) According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?
A) monitor
B) disseminator
C) spokesperson
D) entrepreneur
E) liaison
Answer:  E
Explanation:  According to Mintzberg's classification of managerial roles, the role of a liaison is a kind of interpersonal role which involves maintaining a network of outside contacts who provide favors and information.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
17) According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role?
A) negotiator
B) disseminator
C) liaison
D) spokesperson
E) monitor
Answer:  A
Explanation:  According to Mintzberg's classification of managerial roles, the role of a negotiator is a kind of decisional role which involves representing the organization at major negotiations.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
 
18) The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.
A) figurehead
B) disseminator
C) liaison
D) entrepreneur
E) negotiator
Answer:  B
Explanation:  According to Mintzberg's classification of managerial roles, the role of a disseminator is a type of informational role which involves transmitting information received from outsiders or from other employees to members of the organization.
LO:  1.2: Define organizational behavior (OB).
Difficulty:  Easy
Quest. Category:  Concept
 

19) Which of the following is true regarding technical skills?
A) They can be learned only through formal education.
B) They encompass the ability to apply specialized knowledge.
C) They are not required at all kinds of jobs.
D) They are monopolized by professionals.
E) They comprise the ability to understand and motivate people.
Answer:  B
Explanation:  Technical skills encompass the ability to apply specialized knowledge or expertise. All jobs require some specialized expertise, and many people develop their technical skills on the job.

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