Information Technology Project Management 9th Edition by Kathy Schwalbe Test bank

DATE CREATED:  4/27/2018 2:53 PM
DATE MODIFIED:  5/13/2018 12:34 PM
 
53. Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?
 a. Negotiationb. Project environment knowledge
 c. Motivationd. Soft skills
 
ANSWER:  b
RATIONALE:  Feedback: The project environment differs from organization to organization and project to project, but some skills will help in almost all project environments. These skills include understanding change and understanding how organizations work within their social, political, and physical environments. Project managers must be comfortable leading and handling change, because most projects introduce changes in organizations and involve changes within the projects themselves.
POINTS:  1
DIFFICULTY:  Difficulty: Challenging
REFERENCES:  p.26
QUESTION TYPE:  Multiple Choice
HAS VARIABLES:  False
LEARNING OBJECTIVES:  INFO.SCHW.14.5 - LO:1-5
NATIONAL STANDARDS:  United States - BUSPROG: Reflective Thinking
TOPICS:  The Role of the Project Manager
KEYWORDS:  Bloom's: Application
DATE CREATED:  4/27/2018 2:53 PM
DATE MODIFIED:  4/27/2018 2:53 PM
 
54. Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?
 a. Application area knowledgeb. Project environment knowledge
 c. Standards and regulationsd. Human relations skills
 
ANSWER:  d
RATIONALE:  Feedback: Achieving high performance on projects requires soft skills, otherwise called human relations skills. Project managers need good soft skills to understand, navigate, and meet stakeholders’ needs and expectations. They need to be able to listen actively to what others are saying, help develop new approaches for solving problems, and then persuade others to work toward achieving project goals.
POINTS:  1
DIFFICULTY:  Difficulty: Challenging
REFERENCES:  p.26
QUESTION TYPE:  Multiple Choice
HAS VARIABLES:  False
LEARNING OBJECTIVES:  INFO.SCHW.14.5 - LO:1-5
NATIONAL STANDARDS:  United States - BUSPROG: Reflective Thinking
TOPICS:  The Role of the Project Manager
KEYWORDS:  Bloom's: Application
DATE CREATED:  4/27/2018 2:53 PM
DATE MODIFIED:  4/27/2018 2:53 PM
 
55. Which attribute best defines the role of leaders?
 a. They focus on short-term objectives.
 b. They work on achieving primarily tactical goals.
 c. They work solely toward day-to-day details of meeting specific tasks.
 d. They inspire people to reach goals.
 
ANSWER:  d
RATIONALE:  Feedback: Generally, a leader focuses on long-term goals and big-picture objectives while inspiring people to reach those goals.
POINTS:  1
DIFFICULTY:  Difficulty: Easy
REFERENCES:  p.28
QUESTION TYPE:  Multiple Choice
HAS VARIABLES:  False
LEARNING OBJECTIVES:  INFO.SCHW.14.5 - LO:1-5
NATIONAL STANDARDS:  United States - BUSPROG: - Comprehension
TOPICS:  The Role of the Project Manager
KEYWORDS:  Bloom's: Knowledge
DATE CREATED:  4/27/2018 2:53 PM
DATE MODIFIED:  5/13/2018 12:36 PM
 
56. A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.
 a. calendarb. line graph
 c. bar graphd. pie chart
 
ANSWER:  a
RATIONALE:  Feedback: A Gantt chart was developed by Henry Gantt for scheduling work in factories. A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in calendar form.
POINTS:  1
DIFFICULTY:  Difficulty: Easy
REFERENCES:  p.31