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Operations Management 7th Edition by William J Stevenson Test bank

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 1.
Award: 10.00 points
 2.
Award: 10.00 points
As a service business, the operations management activities of an airline company have nothing in
common with the operations management activities within a bicycle manufacturing company.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.
Operations managers are responsible for managing activities and resources that produce goods
and/or provide services.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.

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 3.
Award: 10.00 points
 4.
Award: 10.00 points
Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and
time.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.
Operations, marketing, and finance function independently of each other in most organizations.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.
 


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 5.
Award: 10.00 points
 6.
Award: 10.00 points
The operations function exists only in firms that are goods-oriented.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.
Operations management pertains almost exclusively to the management of manufacturing
operations.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.

 

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 7.
Award: 10.00 points
 8.
Award: 10.00 points
Value-added refers to the cost of the inputs required to produce goods and services.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.
As long as a product is ready in advance of when customers demand it, the timing of when a
product is manufactured does not influence the value-added.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.

 

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 9.
Award: 10.00 points
 10.
Award: 10.00 points
Storing an item earlier than the scheduled delivery date is an example of a value adding activity.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.
Management information systems (MIS) are concerned with providing management with the
information it needs to effectively manage.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.

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 11.
Award: 10.00 points
 12.
Award: 10.00 points
Operations management involves both system design and planning/control decisions.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-03 Describe the
scope of operations management and
provide an overview of this textbook,
including differentiating between design
and planning/control decisions.
System design decisions have very little impact on planning/control decisions.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-03 Describe the
scope of operations management and
provide an overview of this textbook,
including differentiating between design
and planning/control decisions.
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 13.
Award: 10.00 points
 14.
Award: 10.00 points
An example of an operations control decision is the choice of location.
True
False
References
True / False Difficulty: Hard Learning Objective: 01-03 Describe the
scope of operations management and
provide an overview of this textbook,
including differentiating between design
and planning/control decisions.

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