Introduction to Operations and Supply Chain Management 5th Edition by Cecil B. Bozarth Test bank

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Copyright © 2019 Pearson Education, Inc.
25) Most of the participants in a supply chain are both suppliers and customers.
Answer: TRUE
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain, supplier, customer
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
26) A supply chain is composed of two or more operations functions.
Answer: TRUE
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain, operations function
AACSB: Application of Knowledge
LO: 1.3: Discuss what is meant by operations management and supply chain management.
27) The collection of people, technology, and systems within an organization that has primary
responsibility for providing the organization's products or services is the ________.
Answer: operations function
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function, product, service
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organization's survival.
28) Operations can be considered a transformation process that takes things like labor, and capital, called
________, and transforms them into goods or services, called ________.
Answer: inputs; outputs
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function, transformation, inputs, outputs
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organization's survival.
29) Most organizations function as part of larger ________ that are linked through physical, monetary,
and information flows.
Answer: supply chains
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
30) An activity or firm that is positioned earlier in the supply chain relative to another activity or firm is
said to be ________.
Answer: upstream
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: upstream, supply chain
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
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Copyright © 2019 Pearson Education, Inc.
31) Printing and binding a book takes place ________ from the conversion of wood to paper pulp in a
publishing supply chain.
Answer: downstream
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: downstream, supply chain
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
32) The ________ model is used to define the processes, metrics and relationships in supply chain
management.
Answer: SCOR
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: SCOR model, supply chain
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
33) A(n) ________-tier supplier for Acme sells directly to them.
Answer: first
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: first-tier, supply chain, supplier
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
34) A second-tier supplier is located ________ from a first-tier supplier.
Answer: upstream
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: upstream, supply chain, supplier
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organization's operations function.
35) A(n) ________ is a network of manufacturers and service providers that collaborate to create a
product or service.
Answer: supply chain
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain, operations function
AACSB: Application of Knowledge
LO: 1.3: Discuss what is meant by operations management and supply chain management.
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Copyright © 2019 Pearson Education, Inc.
36) Describe the operations function's transformation process and provide an example for each element.
Answer: The transformation process view of operations management holds that inputs are transformed