a.
It involves managing most human resource activities in keeping with strategies and operations that have been identified by management.
b.
It involves helping to define the strategy relative to human capital and its contribution to organizational results.
c.
It involves identifying possible strategies to attract and retain talent with a focus on organizational growth.
d.
It focuses on record keeping, including essential legal paperwork and policy implementation.
ANS: D PTS: 1 DIF: Moderate OBJ: LO: 01-03
NAT: BUSPROG: Analytic TOP: Roles for Human Resource Departments
KEY: Bloom's: Comprehension
16. Which of the following is true of the operational role of human resource departments?
a.
It involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation.
b.
It involves identifying possible strategies to attract and retain talent with a focus on organizational growth.
c.
It involves managing most human resource activities in keeping with the strategies that have been identified by management.
d.
It involves helping to define the strategy relative to human capital and its contribution to organizational results.
ANS: C PTS: 1 DIF: Moderate OBJ: LO: 01-03
NAT: BUSPROG: Analytic TOP: Roles for Human Resource Departments
KEY: Bloom's: Comprehension
17. Which of the following has traditionally been the dominant role for human resources?
a.
Operational role
b.
Employee advocate role
c.
Administrative role
d.
Strategic role
ANS: C PTS: 1 DIF: Easy OBJ: LO: 01-03
NAT: BUSPROG: Analytic TOP: Roles for Human Resource Departments
KEY: Bloom's: Knowledge
18. Sara, a human resource manager at Comp Inc., is moving from an administrative role in the human resource department to an operational role. Which of the following is best describes Sara’s change of role?
a.
Moving from processing legal paperwork to serving as a “champion” of employee concerns
b.
Moving from processing legal paperwork to helping define the strategy to manage human capital
c.
Moving from helping define the strategy to manage human capital to serving as a “champion” of employee concerns
d.
Moving from helping define the strategy to manage human capital to processing legal paperwork
ANS: A PTS: 1 DIF: Moderate OBJ: LO: 01-03
NAT: BUSPROG: Reflective Thinking TOP: Roles for Human Resource Departments
KEY: Bloom's: Application
19. Bob, a human resources executive at Axis Inc., is moving from an operational role in the human resources department to a strategic role. Which of the following best describes Bob’s change of role?