Principles of Operations Management: Sustainability and Supply Chain Management 10th Global Edition

C) Eli Whitney
D) Whitney Houston
E) Lillian Gilbreth
Answer:  C
Diff: 2
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 
50) The "Father of Scientific Management" is:
A) Henry Ford.
B) Frederick W. Taylor.
C) W. Edwards Deming.
D) Frank Gilbreth.
E) just a figure of speech, not a reference to a person.
Answer:  B
Diff: 2
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization

51) Henry Ford is noted for his contributions to:
A) material requirements planning.
B) statistical quality control.
C) assembly line operations.
D) scientific management.
E) time and motion studies.
Answer:  C
Diff: 1
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 
52) Who among the following is associated with contributions to quality control in operations management?
A) Charles Babbage
B) Henry Ford
C) Frank Gilbreth
D) W. Edwards Deming
E) Henri Fayol
Answer:  D
Diff: 2
Key Term:  Operations management
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 
53) The field of operations management is shaped by advances in which of the following fields?
A) chemistry and physics
B) industrial engineering and management science
C) biology and anatomy
D) information technology
E) all of the above
Answer:  E
Diff: 2
Key Term:  Operations management
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 

54) Which of the following statements is TRUE?
A) The person most responsible for initiating the use of interchangeable parts in manufacturing was Eli Whitney.
B) The origins of management by exception are generally credited to Frederick W. Taylor.
C) The person most responsible for initiating the use of interchangeable parts in manufacturing was Walter Shewhart.
D) The origins of the scientific management movement are generally credited to Henry Ford.
E) The person most responsible for initiating the use of interchangeable parts in manufacturing was Henry Ford.
Answer:  A
Diff: 2
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
55) Henry Ford and ________ are credited with the development of the moving assembly line.
Answer:  Charles Sorensen
Diff: 2
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 
56) Identify the items that Fredrick W. Taylor believed management should be more responsible for.
Answer:  He believed that management should be more responsible for matching employees to the right job, providing the proper training, providing proper work methods and tools, and establishing legitimate incentives for work to be accomplished.
Diff: 2
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 
57) Operations managers should be well versed in what disciplines in order to make good decisions?
Answer:  Management science, information technology, and often one of the biological or physical sciences.
Diff: 2
LO:  1.1 Define operations management
Learning Outcome:  Discuss operations and operations management as a competitive advantage for the organization
 
58) Customer interaction is often high for manufacturing processes, but low for services.
Answer:  FALSE
Diff: 2
Key Term:  Services
LO:  1.2 Explain the distinction between goods and services
 
59) Manufacturing now constitutes the largest economic sector in postindustrial societies.
Answer:  FALSE
Diff: 2
Key Term:  Services
LO:  1.2 Explain the distinction between goods and services
 
60) Although the number of people employed in manufacturing in the United States has decreased since 1950, each person is now producing almost 20 times more than in 1950.
Answer:  TRUE