including differentiating between design
and planning/control decisions.
63.
Award: 10.00 points
64.
Award: 10.00 points
Tactical planning and control activities involve making decisions about all of the following EXCEPT:
location of facilities.
scheduling.
material requirements planning.
project management.
inventory management.
References
Multiple Choice Difficulty: Hard Learning Objective: 01-03 Describe the
scope of operations management and
provide an overview of this textbook,
including differentiating between design
and planning/control decisions.
System capacity and location of facilities are examples of:
financial decisions.
tactical decisions.
systems design decisions.
operational planning decisions.
forecasting decisions.
References
Multiple Choice Difficulty: Hard Learning Objective: 01-03 Describe the
scope of operations management and
provide an overview of this textbook,
including differentiating between design
and planning/control decisions.
65.
Award: 10.00 points
66.
Award: 10.00 points
The responsibilities of operations managers classified as planning activities include:
inventory, production pace, quality, and costs.
organizing departments, subcontracting, supplier contracts, and staffing.
forecasting, planning, organizing, and directing.
scheduling, job assignments, purchasing, and logistics.
capacity, location, layout, and mix of products.
References
Multiple Choice Difficulty: Medium Learning Objective: 01-05 Discuss the
operations manager's job.
Which of the following responsibilities of operations managers is considered a directing activity
rather than a planning or control activity?
selecting production equipment
product mix decisions
scheduling workers
inventory management
layout of production facilities
References
Multiple Choice Difficulty: Medium Learning Objective: 01-05 Discuss the
operations manager's job.
67.
Award: 10.00 points
68.
Award: 10.00 points
Of the following, which aspect of the evolution of operations management is affiliated with
Japanese manufacturing companies?
total quality management
scientific management
the human relations movement.
the industrial revolution.
craft production
References
Multiple Choice Difficulty: Hard Learning Objective: 01-07 Briefly describe
the historical evolution of operations
management.
Which is not a significant difference between manufacturing and service operations?
Cost per unit
Uniformity of output.
Labour content of jobs.
Amount of customer contact.
Measurement of productivity.
References
Multiple Choice Difficulty: Hard Learning Objective: 01-04 Compare
production of goods and services.
69.
Award: 10.00 points
70.
Award: 10.00 points
Which of the following is not a characteristic of service operations?
Intangible output.
High customer contact.
High labour content.
Easy measurement of productivity.
Low uniformity of output.
References
Multiple Choice Difficulty: Medium Learning Objective: 01-04 Compare
production of goods and services.
The responsibilities of operations managers classified as controlling activities are:
inventory, production pace, quality, and costs.
organizing departments, subcontracting, supplier contracts, and staffing.
forecasting, planning, organizing, and directing.
scheduling, job assignments, purchasing, and logistics.
capacity, location, layout, and mix of products.
References
Multiple Choice Difficulty: Hard Learning Objective: 01-05 Discuss the
operations manager's job.
71.
Award: 10.00 points
72.
Award: 10.00 points
Which of the following is not a general approach to decision-making?
Establishing priorities
Subjective approach
Analysis of trade-offs
Systems approach
Quantitative approaches
References
Multiple Choice Difficulty: Medium Learning Objective: 01-06 Describe the
key aspects of operations management
decision making.
Which of the following is not a characteristic of models used to support decision making?