management.
North American management practices have had a significant impact on Japanese manufacturers.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-07 Briefly describe
the historical evolution of operations
management.
42.
Award: 10.00 points
43.
Award: 10.00 points
Lean production systems operate with lower amounts of inventory, so emphasis is placed on
anticipating when problems might occur before they arise.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-07 Briefly describe
the historical evolution of operations
management.
Major trends that affect operations are only taken into account once strategies and tactics are in
place.
True
False
References
True / False Difficulty: Medium Learning Objective: 01-08 Identify the
major trends that affect operations
management.
44.
Award: 10.00 points
45.
Award: 10.00 points
Concerns about global warming and pollution have caused governments to impose stricter
environmental regulations on businesses.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-08 Identify the
major trends that affect operations
management.
The difference between goods and services is that goods are mostly intangible and services are
mostly tangible.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.
46.
Award: 10.00 points
47.
Award: 10.00 points
There are only two professional associations involved in the field of operations management.
True
False
The text lists eight professional associations .
References
True / False Difficulty: Easy Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.
Finance and operations cooperate by exchanging information and expertise.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.
48.
Award: 10.00 points
49.
Award: 10.00 points
50.
Award: 10.00 points
Operations interfaces with supporting functions such as maintenance and human resources.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-02 Identify the
three major functions of organizations
and describe how they interact.
Managers use performance metrics to manage and control operations.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-06 Describe the
key aspects of operations management
decision making.
Worker and product safety fall under an operations manager's ethical issues.
True
False
References
True / False Difficulty: Easy Learning Objective: 01-06 Describe the
key aspects of operations management
decision making.
51.
Award: 10.00 points
52.
Award: 10.00 points
Operations management encompasses all of the following EXCEPT:
buying materials.
capacity planning.
scheduling.
motivating employees and training.
preparing financial statements.
References
Multiple Choice Difficulty: Medium Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.
All of the following are reasons for studying operations management EXCEPT:
A large percentage of a company's expenses occur in the operations management
activities that are at the core of all business organizations.
Activities in all of the other areas of business organizations, such as accounting and
marketing are interrelated with operations management activities.
Many management jobs are in operations management-related areas, such as production
planning, inventory management, and more.
The study of operations management applies to manufacturing, however, it is of little use in
service organizations.
Operations innovations lead to marketplace and strategic benefits.
References
Multiple Choice Difficulty: Medium Learning Objective: 01-01 Define the term
operations management and identify
operations management jobs.