17. A _____ is a Web site that allows users to edit and change its content easily and rapidly.
a. wiki
b. forum
c. podcast
d. blog
ANS: A
RATIONALE: A wiki (Hawaiian for fast) is a Web site that allows users to edit and change its content easily and rapidly. The wiki may be either a hosted Internet site or a site on a company’s intranet.
18. _____ is a free software project that produces libraries and programs for handling multimedia data.
a. FLmpeg
b. FFmpeg
c. LLmpeg
d. PLmpeg
ANS: B
RATIONALE: FFmpeg is a free software project that produces libraries and programs for handling multimedia data. FFmpeg adopted the use of Trac, an enhanced wiki and issue tracking system, in June 2014 to provide support for software developers.
19. Which of the following is used in large organizations to find the right person to collaborate on an issue or on an opportunity?
a. Electronic bulletin boards
b. Electronic yellow pages
c. Electronic enterprise systems
d. Electronic corporate directories
ANS: D
RATIONALE: Electronic corporate directories are used in large organizations to find the right person with whom to collaborate on an issue or opportunity. Increasingly, organizations are creating online electronic corporate directories to solve this problem. IBM created an application called Bluepages—IBM’s Facebook for the enterprise.
20. Which of the following is true of Bluepages?
a. It enables an employee to contact other employees and their backups.
b. It captures data from company transactions and other key events.
c. It supports sales, marketing, and customer service processes.
d. It supports the flow of data among different organizations to achieve shared goals.
ANS: A
RATIONALE: IBM created an application called Bluepages—IBM’s Facebook for the enterprise. This group IT application enables an employee to contact other employees and their backups, in case of an absence or vacation.
21. Which of the following information technologies (IT) is used by organizations to define structured interactions among their own employees and with external customers?
a. Private IT
b. Group IT
c. Enterprise IT
c. Prototype IT
ANS: C
RATIONALE: Enterprise information technology (IT) includes information systems that organizations use to define structured interactions among their own employees and/or with external customers, suppliers, government agencies, and other business partners.
22. Successful implementation of enterprise information technology system requires:
a. a set of tools for project managers and members to report project plans and status.
b. the radical redesign of fundamental work processes and the automation of new processes.
c. information systems that improve communications and support collaboration among members of a workgroup.
d. integrated data, text, voice, and video in a single solution that encompasses instant messaging, presence information, and video conferencing.
ANS: B
RATIONALE: Enterprise information technology (IT) includes information systems that organizations use to define structured interactions among their own employees and/or with external customers, suppliers, government agencies, and other business partners. Successful implementation of these systems often requires the radical redesign of fundamental work processes and the automation of new processes.
23. In an enterprise information technology, payroll is a part of the:
a. target process.
b. requirement process.
c. design process.
d. planning process.
ANS: A
RATIONALE: Enterprise information technology includes information systems that organizations use to define structured interactions among their own employees and/or with external customers, suppliers, government agencies, and other business partners. Target processes may include purely internal activities within the organization (such as payroll) and those that support activities with external customers and suppliers.
24. Interorganizational systems are examples of _____.
a. group information technologies
b. private information technologies
c. marketing information technologies
d. enterprise information technologies
ANS: D
RATIONALE: Enterprise information technology includes information systems that organizations use to define structured interactions among their own employees and/or with external customers, suppliers, government agencies, and other business partners. Three examples of enterprise information technology are transaction processing, enterprise, and interorganizational systems.
25. A _____ captures data from company transactions and other key events, and then updates the firm’s records, which are maintained in electronic files or databases.