Organizational Behaviour: Understanding and Managing Life at Work 10th edition by Gary Johns Test ba
A) monitor.
B) liaison.
C) entrepreneur.
D) negotiator.
E) all of the above.
Answer: E
Diff: 1 Type: MC Page Ref: 14
Skill: Recall
Objective: 1.6 Explain what managers do–their roles, activities, agendas for action, and thought processes.
2) According to Mintzberg, which of the following is an interpersonal role of management?
A) Disseminator
B) Spokesperson
C) Disturbance handler
D) Figurehead
E) Negotiator
Answer: D
Diff: 2 Type: MC Page Ref: 15
Skill: Recall
Objective: 1.6 Explain what managers do–their roles, activities, agendas for action, and thought processes.
3) Victor Lee, the production manager with Alpha Electronics, has lunch with Lisa Alfredo, the marketing manager. The topics of conversation range from personal family matters to issues of concern in their respective departments at Alpha. According to Mintzberg, these managers are performing the role of
A) liaison.
B) spokesperson.
C) disturbance handler.
D) figurehead.
E) negotiator.
Answer: A
Diff: 2 Type: MC Page Ref: 15
Skill: Applied
Objective: 1.6 Explain what managers do–their roles, activities, agendas for action, and thought processes.
4) Robert Rennie, the Chief Operating Officer of Clearwater Industrial Products, is interviewed by TV reporters about recent allegations that the company has been dumping toxic waste into a stream. According to Mintzberg, Robert is performing the managerial role of
A) liaison.
B) spokesperson.
C) disturbance handler.
D) disseminator.
E) negotiator.
Answer: B
Diff: 2 Type: MC Page Ref: 15
Skill: Applied
Objective: 1.6 Explain what managers do–their roles, activities, agendas for action, and thought processes.
5) Which of the following is NOT one of the four basic types of managerial activities identified by Luthans, Hodgetts, and Rosenkrantz?
A) Routine communication
B) Traditional management
C) Networking
D) Entrepreneuring
E) Human resource management
Answer: D
Diff: 2 Type: MC Page Ref: 15
Skill: Recall
Objective: 1.6 Explain what managers do–their roles, activities, agendas for action, and thought processes.
6) Parminder Singh supervises the sheet metal shop at Globetrotter Airlines. One of his employees was late for the second time this week and, in accordance with company policy, Parminder warned him that if he was late again he would be sent home without pay for the day. According to Luthans, Hodgetts, and Rosenkrantz, which of the following managerial activities is Parminder performing?
A) Routine communication
B) Traditional management
C) Networking
D) Entrepreneuring
E) Human resource management
Answer: E
Diff: 3 Type: MC Page Ref: 15
Skill: Applied
Objective: 1.6 Explain what managers do–their roles, activities, agendas for action, and thought processes.
7) Which of the following is one of the most important contingency variables in organizational behaviour?
A) Employee-organization relationships
B) Work-life conflict
C) National culture
D) Organizational culture