Organizational Behaviour: Understanding and Managing Life at Work 10th edition by Gary Johns Test ba

 

8) What percent of workers are engaged?

A) One-half

B) One-third

C) One-fourth

D) One-fifth

E) One-sixth

Answer:  B

Diff: 2     Type: MC     Page Ref: 23

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

9) What are the major contributors to absenteeism?

A) Poor leadership and stress

B) Poor leadership and poorly designed jobs

C) Stress and poorly designed jobs

D) Stress and downsizing

E) Poor leadership and downsizing

Answer:  C

Diff: 2     Type: MC     Page Ref: 20

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

10) Which of the following is NOT associated with psychological capital?

A) Self-esteem

B) Self-efficacy

C) Optimism

D) Resilience

E) Hope

Answer:  A

Diff: 2     Type: MC     Page Ref: 22

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

 

11) Most of Canada's top CEOs believe that their number one priority is

A) attracting new employees.

B) motivating employees.

C) engaging employees.

D) financial performance and profitability.

E) retaining employees.

Answer:  E

Diff: 1     Type: MC     Page Ref: 23

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

12) TELUS is a good example of a company that

A) has increased employee engagement.

B) has many talent management practices.

C) has created a spiritual workplace.

D) has a diverse workplace.

E) has won awards for corporate social responsibility.

Answer:  C

Diff: 2     Type: MC     Page Ref: 21

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

13) It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately

A) $1-3 billion per year.

B) $3-5 billion per year.

C) $5-7 billion per year.

D) $7-9 billion per year.

E) $10 billion per year.

Answer:  B

Diff: 2     Type: MC     Page Ref: 20

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

14) Corporate social responsibility has to do with organizations

A) taking responsibility for employee decisions.

B) involving employees in decisions.

C) making employees responsible for their decisions.

D) taking responsibility for the impact of its decisions and actions on its stakeholders.

E) giving employees responsibility for the impact they have on stakeholders.