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Organizational Behaviour: Understanding and Managing Life at Work 10th edition by Gary Johns Test ba

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27) Making internal attributions about positive events in the present and future and external attributions about negative events is known as

A) absorption.

B) self-efficacy.

C) optimism.

D) hope.

E) resilience.

Answer:  C

Diff: 2     Type: MC     Page Ref: 22

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

28) Persevering towards one's goals and, when necessary, making changes and using multiple pathways to achieve one's goals is known as

A) goal setting.

B) self-efficacy.

C) optimism.

D) hope.

E) resilience.

Answer:  D

Diff: 2     Type: MC     Page Ref: 22

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

 

29) The ability to bounce back or rebound from adversity and setbacks to attain success is known as

A) vigour.

B) self-efficacy.

C) optimism.

D) hope.

E) resilience.

Answer:  E

Diff: 2     Type: MC     Page Ref: 22

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

30) Mental illness in Canada is costing businesses billions of dollars in

A) employee turnover and absenteeism.

B) lost productivity and turnover.

C) lost productivity and absenteeism.

D) lost sales and absenteeism.

E) lost sales and turnover.

Answer:  C

Diff: 3     Type: MC     Page Ref: 20

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

31) In 2013, a new national standard for workplace mental health and safety was introduced to help Canadian organizations create workplaces that promote a mentally healthy workplace. What is the national standard called?

A) National standard for psychological health and safety in the workplace

B) National standard for workplace mental health and safety

C) Health, safety, and wellness in the workplace

D) Psychological wellness and safety in the workplace

E) Psychological health and safety in the workplace

Answer:  E

Diff: 3     Type: MC     Page Ref: 20

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

 

32) A study of professionals found that 46 percent of Canadian workers feel more stressed out today than they were

A) one year ago.

B) two years ago.

C) three years ago.

D) four years ago.

E) five years ago.

Answer:  E

Diff: 3     Type: MC     Page Ref: 20

Skill:  Recall

Objective:  1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.

 

33) An increasing number of Canadian workers are struggling to achieve

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