Organizational Behaviour: Understanding and Managing Life at Work 10th edition by Gary Johns Test ba
Skill: Recall
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
70) Mental illness in Canada is costing business billions of dollars in lost productivity and ________.
Answer: absenteeism
Diff: 3 Type: SA Page Ref: 20
Skill: Recall
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
71) Positive organizational behaviour is the study and application of positively oriented human resource strengths and psychological capacities that can be measured, ________, and effectively managed for performance improvement.
Answer: developed
Diff: 3 Type: SA Page Ref: 22
Skill: Recall
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
72) Positive organizational behaviour is the study and application of positively oriented human resource strengths and ________ capacities that can be measured, developed, and effectively managed for performance improvement.
Answer: psychological
Diff: 3 Type: SA Page Ref: 22
Skill: Recall
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
73) Organizations that communicate their ________ values during recruitment will be more attractive to job seekers.
Answer: corporate social responsibility (CSR)
Diff: 3 Type: SA Page Ref: 26
Skill: Recall
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
74) Explain why "diversity" has become an important management issue in the modern workplace.
Answer: Changing demographics and the globalization of business are resulting in increasingly diverse labour forces and customer markets.
Diff: 2 Type: ES Page Ref: 19
Skill: Applied
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
75) What is psychological capital and what does it have to do with organizational behaviour?
Answer: Psychological capital refers to an individual's positive psychological state of development that is characterized by self-efficacy, optimism, hope, and resilience. Each state can be changed, modified, and developed. Research has shown that PsyCap is positively related to psychological well-being as well as more positive job attitudes, behaviours, and job performance and negatively related to undesirable attitudes and behaviours. Organizational behaviour is concerned with creating a positive work environment and employee well-being, and one way of doing this is to develop employees' PsyCap which can be done through the use of PsyCap interventions.
Diff: 2 Type: ES Page Ref: 22
Skill: Recall
Objective: 1.7 Describe the four contemporary management concerns facing organizations and how organizational behaviour can help organizations understand and manage these concerns.
76) Explain why employee recruitment and retention has become an important management concern and what it has to do with organizational behaviour.
Answer: Organizations are facing severe shortages of labour in the coming years due to a number of factors such as the retirement of the baby boomers, fewer Canadians entering skilled trades, and the willingness of knowledge workers to relocate anywhere in the world. Talent management refers to an organization's processes for attracting, developing, retaining, and utilizing people with the required skills to meet current and future business needs. These are issues that are also associated with organizational behaviour. Organizational behaviour provides the means for organizations to be designed and managed in ways that optimize the attraction, development, retention, engagement, and performance of talent.