True
False
Customers' willingness to pay for goods or services sets the value of these outputs.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-08
In for-profit
organizations,
the value of
outputs...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
9.
Award: 10.00 points
TB TF Qu. 01-09 The use of models will guarantee the best...
The use of models will guarantee the best possible decisions.
True
False
Models are useful, but their use does not guarantee the best decisions.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-09
The use of
models will
guarantee the
best...
Learning Objective:
01-07 Explain the
key aspects of
operations
management
decision making.
10.
Award: 10.00 points
TB TF Qu. 01-10 People who work in the field of operations...
People who work in the field of operations should have skills that include both knowledge and
people skills.
True
False
Operations management requires a blend of knowledge and people skills.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-10
People who
work in the field
of operations...
Learning Objective:
01-03 Explain the
importance of
learning about
operations
management.
11.
Award: 10.00 points
TB TF Qu. 01-11 Assembly lines improved productivity...
Assembly lines improved productivity by using interchangeable parts and craft production.
True
False
Rather than craft production, assembly lines used the concept of division of labor to divide the
production operation into a series of small tasks which were so small that very little skill was
required of the workers.
References
True / False Difficulty: 3 Hard
TB TF Qu. 01-11
Assembly lines
improved
productivity...
Learning Objective:
01-08 Briefly
describe the
historical evolution
of operations
management.
12.
Award: 10.00 points
TB TF Qu. 01-12 The operations manager has primary...
The operations manager has primary responsibility for making operations system design decisions,
such as system capacity and location of facilities.
True
False
The operations manager plays a role in these decisions but is not primarily responsible for them.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-12
The operations
manager has
primary...
Learning Objective:
01-06 Describe the
operations function
and the nature of
the operations
manager's job.
13.
Award: 10.00 points
TB TF Qu. 01-13 The word "technology" is used only to...
The word "technology" is used only to refer to "information technology."
True
False
Technology also refers to the technology involved in new products and services and the technology
involved in resource transformations.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-13
The word
"technology" is
used only to...
Learning Objective:
01-09 Describe
current issues in
business that impact
operations
management.
14.
Award: 10.00 points
TB TF Qu. 01-14 "Value added" by definition is always a...
"Value added" by definition is always a positive number since "added" implies increases.
True
False
Some transformations result in the output being worth less than the inputs.
References
True / False Difficulty: 2 Medium
TB TF Qu. 01-14
"Value added"
by definition is
always a...
Learning Objective:
01-01 Define the
terms operations
management and
supply chain.
15.
Award: 10.00 points
TB TF Qu. 01-15 Service often requires relatively greater...
Service often requires relatively greater labor content when compared to manufacturing.
True
False
Service operations tend to be more labor intensive than manufacturing.
References
True / False Difficulty: 1 Easy
TB TF Qu. 01-15
Service often
requires
relatively
greater...
Learning Objective:
01-02 Identify
similarities and
differences between
production and
service operations.
16.
Award: 10.00 points
TB TF Qu. 01-16 Measurement of productivity in service is...
Measurement of productivity in service is more straightforward than in manufacturing since it is not