Essentials of Organizational Behavior 15th edition Published by Stephen P. Robbins test bank
16) Managers who explain their decisions and seek information from colleagues and employees tend to be less successful because they emphasize negativity.
Answer: FALSE
Explanation: Even if the information is negative, seeking input from others makes a manager more effective.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
17) Organizational behavior is essentially the study of "technical skills."
Answer: FALSE
Explanation: Organizational behavior is the study of what people do in an organization and how their behavior affects the organization's performance.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
18) Organizations typically choose the wrong candidate for management positions 82 percent of the time.
Answer: TRUE
Explanation: A Gallup poll found that organizations chose the wrong manager 82 percent of the time.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
19) In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion?
A) Common sense
B) Direct observation
C) Systematic study
D) Speculation
E) Organizational theory
Answer: C
Explanation: To make good OB decisions it is important to use evidence to supplement intuition and experience. Evidence should come through systematic study, which involves looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence, that is, on data gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
20) Aisha believes that it is best to take the casual or common-sense approach to reading others. She needs to remember that ________.
A) the casual approach is nonsensical, and should be avoided as much as possible
B) the systematic approach and the casual approach are one and the same
C) laboratory experiments on human behavior often result in unreliable findings
D) the casual or common-sense approach to reading others can often lead to erroneous predictions
E) behavior is unpredictable, hence there is no accurate way to analyze it
Answer: D
Explanation: Unfortunately, the casual or common-sense approach to reading others can often lead to erroneous predictions. However, you can improve your predictive ability by supplementing intuition with a more systematic approach.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Application
LO: 1.2 Show the value of systematic study to OB.
21) According to the systematic approach, ________is(are) generally predictable.
A) resources
B) behavior
C) technology
D) outcomes
E) inputs
Answer: B
Explanation: According to the idea of systematic study, behavior is generally predictable, and the systematic study of behavior is a way to make reasonably accurate predictions.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
22) Basing managerial decisions on the best available scientific support is called ________.
A) intuition
B) organizational process
C) organizational behavior
D) evidence-based management
E) conceptual management
Answer: D
Explanation: Evidence-based management (EBM) complements systematic study (which includes looking at relationships, not merely studying scientific evidence), by basing managerial decisions on the best available scientific evidence.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
23) The extensive use of statistical compilation and analysis is called ________.
A) organizational behavior
B) big data
C) qualitative management
D) traditional management
E) artificial intelligence
Answer: B
Explanation: While data collection has been around for a long time, today's sophisticated computers enable one to store and manipulate large amounts of information. Such extensive use of large quantities of data is called big data.