Essentials of Organizational Behavior 15th edition Published by Stephen P. Robbins test bank
Diff: 2
AACSB: Integration of Real-World Business Experience
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
24) Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute aspects of ________ study.
A) organizational
B) intuitive
C) theoretical
D) systematic
E) case-based
Answer: D
Explanation: Systematic study means looking at relationships, attempting to attribute causes and effects, and basing our conclusions on scientific evidence, that is, on data gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
25) Lakeesha needs to assign a very important advertising account to one of her writers. First, she reviewed each writer's workload, then she studied the sales data of the products for the last three campaigns of each writer, then she reviewed each writer's annual review to familiarize herself with their goals. Finally, she gave the account to Paula, a very creative, efficient, writer who has had high sales results with her last three clients' products. Lakeesha's management style is based on ________.
A) intuition or "gut feeling"
B) organizational behavioral studies
C) subjective assessments
D) preconceived notions
E) systematic study
Answer: E
Explanation: Systematic study means looking at relationships, attempting to attribute causes and effects, and basing our conclusions on scientific evidence, that is, on data gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Application
LO: 1.2 Show the value of systematic study to OB.
26) Intuition is an instinctive feeling that is typically supported by research.
Answer: FALSE
Explanation: Intuition is also called "gut feelings." They are not necessarily supported by research.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
27) Systematic study of behavior is a way to make reasonably accurate predictions.
Answer: TRUE
Explanation: Since behavior is generally predictable, one can use a systematic study of behavior to improve accuracy.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
28) Evidence-based management is based on "gut feelings" about the state of some phenomenon of interest.
Answer: FALSE
Explanation: Intuition is a gut feeling not necessarily supported by research. In contrast, evidence-based management bases managerial decisions on the best available scientific evidence.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.
29) As Rahim is the manager of a large convenience store chain, Rahim's company has access to millions of pieces of data on consumer activity at the company's stores. How can Rahim use this data to make human resources decisions?
Answer: One of the benefits of Big Data is to be able to predict events. Using the data, Rahim can determine the staffing needs at various times in each store and ensure that store staffing keeps pace with customer traffic.
Diff: 3
AACSB: Application of Knowledge
Quest. Category: Application
LO: 1.2 Show the value of systematic study to OB.
30) What is "intuition"? How does it fit with systematic study?
Answer: Intuitions are "gut feelings" about what makes others (and ourselves) "tick." Intuition will provide a base from which more accurate predictions of behavior can be made. That is, we can improve our predictive ability by complementing intuitive opinions with a more systematic approach. Systematic study involves looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence. This process helps us to explain and predict behavior.
Diff: 3
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.2 Show the value of systematic study to OB.