Essentials of Organizational Behavior 15th edition Published by Stephen P. Robbins test bank
A) reassign Raul to a position which requires less time
B) allow Raul to completely work from home
C) allow Raul to work from home four days a week
D) fire Raul
E) do nothing
Answer: C
Explanation: While allowing Raul to work totally from home may seem attractive, this could cause problems within the workplace. By allowing Raul to work from home four days a week, he will still have a presence in the office but also be able to reduce his work and nonwork conflicts.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Critical Thinking
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
61) Whereas ________ focuses on differences among people from different countries, ________ addresses differences among people within given countries.
A) workforce diversity; globalization
B) globalization; workforce diversity
C) culture; diversity
D) culturalization; workforce diversity
E) psychology; social psychology
Answer: B
Explanation: One of the most important challenges for organizations is adapting to people who are different. We describe this challenge as workforce diversity. Whereas globalization focuses on differences among people from different countries, workforce diversity addresses differences among people within given countries.
Diff: 3
AACSB: Diverse and Multicultural Work Environments
Quest. Category: Concept
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
62) Which of the following is not an attribute of workforce diversity?
A) Age
B) Gender
C) Sexual orientation
D) Height
E) Ethnicity
Answer: D
Explanation: Gender, race, national origin, age, disability, sexual orientation, and religion are the major workforce diversity categories.
Diff: 1
AACSB: Diverse and Multicultural Work Environments
Quest. Category: Concept
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
63) Situations in which individuals are required to define right and wrong conduct are called ________.
A) ethical dilemmas
B) managerial decision-making
C) organizational problem-solving
D) managing trade-offs
E) addressing organizational routines
Answer: A
Explanation: Organizational employees confront situations in which they are asked to identify right and wrong conduct. In other words, they are asked to confront ethical choices or ethical dilemmas. An example would be, should they "blow the whistle" if they uncover illegal activities in their companies?
Diff: 2
AACSB: Ethical Understanding and Reasoning
Quest. Category: Analytical
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
64) Some key subjects in ________ research are engagement, hope, optimism, and resilience in the face of strain.
A) organizational sociology
B) industrial psychology
C) positive organizational scholarship
D) cultural anthropology
E) organizational dynamics
Answer: C
Explanation: Positive organizational scholarship, a growing area in OB research, studies how organizations develop human strengths, foster vitality and resilience, and unlock potential.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
65) As a manager in Domingo, Inc., a multinational company operating in 26 countries, Shonda has subordinates from many different countries and cultures. How can she effectively manage her subordinates?
A) By adapting her management style to their differences
B) By keeping a straightforward and open communication style
C) By using her own motivations to guide others
D) By treating all subordinates uniformly, regardless of their background
E) By guiding them to adapt to her management style
Answer: A
Explanation: To work effectively with people from different cultures, Shonda would need to understand how their culture, geography, and religion have shaped them and how to adapt her management style to their differences. What motivates you may not motivate them. Or Shonda's communication style may be straightforward and open, which others may find uncomfortable and threatening.
Diff: 2
AACSB: Diverse and Multicultural Work Environments