Essentials of Organizational Behavior 15th edition Published by Stephen P. Robbins test bank
Quest. Category: Critical Thinking
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
66) Which one of the following is not an example of globalization?
A) After years of lackluster performance, Boeing realized it needed to change its business model.
B) McDonald's sells hamburgers in more than 101 countries in six continents.
C) All major automobile makers now manufacture cars outside their borders.
D) At Finland-based phone maker Nokia's renowned research center in Helsinki, non-Finns now outnumber Finns.
E) Burger King is owned by a Brazilian firm.
Answer: A
Explanation: Organizations are no longer constrained by national borders. Burger King is owned by a Brazilian, and McDonald's sells hamburgers in more than 101 countries in six continents. New employees at Finland-based phone maker Nokia are increasingly being recruited from India, China, and other developing countries–non-Finns now outnumber Finns at their renowned research center in Helsinki. And all major automobile makers now manufacture cars outside their borders: Honda builds cars in Ohio, Ford in Brazil, Volkswagen in Mexico, and both Mercedes and BMW in South Africa. These are all examples of globalization.
Diff: 3
AACSB: Analytical Thinking
Quest. Category: Critical Thinking
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
67) Many employees of global firms are "on call" 24 hours a day for all of the following reasons except ________.
A) they are able to create and structure their own roles with flexible work schedules
B) they need to consult with colleagues or customers eight or ten time zones away
C) they can now do their work at home or other non-office locations
D) they are being asked to put in longer hours by their organizations
E) they are facing increasing demands of globalization and competition
Answer: A
Explanation: Many employees of global firms are "on call" 24 hours a day because: they need to consult with colleagues or customers eight or ten time zones away; communication technology allows many technical and professional employees to do their work at home, in their cars, or in other non-office locations; and organizations are asking employees to put in longer hours. However, today's workplace also presents opportunities for workers to create and structure their own roles and use flexibility in work schedules for a better work-life balance.
Diff: 2
AACSB: Diverse and Multicultural Work Environments
Quest. Category: Concept
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
68) Dharma, who works in the payroll department of Acme Manufacturing, believes that the plant manager is encouraging the falsification of time cards for a few of his cronies. Dharma is wondering if she should "blow the whistle." Dharma is facing a(n) ________.
A) diversity issue
B) human resource problem
C) ethical dilemma
D) organizational complexity
E) social puzzle
Answer: C
Explanation: Ethical dilemmas and ethical choices are situations in which individuals are required to define right and wrong conduct. For example, if an employee has to decide to uncover illegal activities in the company, even if it means losing her job, she has an ethical dilemma. That is what Dharma faces here.
Diff: 2
AACSB: Ethical Understanding and Reasoning
Quest. Category: Concept
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.
69) Managers and their organizations are responding to the problem of unethical behavior in all of the following ways except ________.
A) by offering classroom training sessions in ethics
B) by promoting a strong ethical mission
C) by hiring people who can identify unethical employees and take action against them
D) by encouraging employees to behave with integrity
E) by providing strong leadership
Answer: C
Explanation: Today's manager must create an ethically healthy climate for employees in which they can do their work productively with minimal ambiguity about right and wrong behaviors. To do this, companies promote a strong ethical mission, encourage employees to behave with integrity, and provide strong leadership. They also provide classroom training in ethics.
Diff: 2
AACSB: Ethical Understanding and Reasoning
Quest. Category: Concept
LO: 1.5 Identify managers' challenges and opportunities in applying OB concepts.