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Essentials of Organizational Behavior 15th edition Published by Stephen P. Robbins test bank

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Answer:  C

Explanation:  In science, a model is a simplified depiction of a real-world phenomenon. Models allow us to show reality in an understandable form.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

84) Which of the following are typically assigned just before or after a group is formed?

A) Inputs

B) Environment

C) Individual responsibilities

D) Roles

E) Culture

Answer:  D

Explanation:  Group structure, roles, and team responsibilities are typically assigned immediately before or after a group is formed.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Analytical

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

85) ________ are actions that individuals, groups, and organizations engage in as a result of inputs.

A) Processes

B) Cultures

C) Structures

D) Outcomes

E) Policies

Answer:  A

Explanation:  Processes are the "verbs" of organizational behavior.

Diff: 1

AACSB:  Analytical Thinking

Quest. Category:  Concept

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

 

86) At the individual level, processes can include all except which of the following?

A) Emotions and moods

B) Motivation

C) Perception

D) Leadership

E) Decision making

Answer:  D

Explanation:  Leadership occurs at the group level.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Analytical

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

87) At the group level, processes can include all except which of the following?

A) Communication

B) Politics

C) Motivation

D) Conflict

E) Power

Answer:  C

Explanation:  Motivation occurs at the individual level.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Analytical

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

88) Ample evidence exists which indicates that an employee who is satisfied and treated fairly is more likely to ________.

A) meet their managers expectations

B) engage in citizenship behaviors

C) be recruited by other organizations

D) be named team lead

E) become used by others within the team

Answer:  B

Explanation:  Employees who are satisfied will often go above and beyond their expectations, which includes exhibiting citizenship behaviors.

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Analytical

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

 

89) The combination of ________ and ________ at doing one's core job tasks is a reflection of one's level of task performance.

A) effectiveness; esteem

B) efficiency; motivation

C) roles; motivation

D) effectiveness; efficiency

E) efficiency; esteem

Answer:  D

Explanation:  Our task performance is a combination of how well we do our job (effectiveness) and how well we utilize our resources while doing the job (efficiency).

Diff: 2

AACSB:  Analytical Thinking

Quest. Category:  Analytical

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

90) Vance has been at his job as a department manager for four years. During this time, Vance has continually been abused by his supervisor; however, he has continued to do his job well. If Vance's motivation falters, what behavior is Vance most likely to exhibit?

A) Begin showing up for work late

B) Bring everyone donuts

C) Continue attending the monthly directors' meeting

D) Increase productivity

E) Work longer hours

Answer:  A

Explanation:  Someone who is abused at work will eventually display withdrawal behaviors, including absenteeism or showing up late for work.

Diff: 3

AACSB:  Interpersonal Relations and Teamwork

Quest. Category:  Synthesis

LO:  1.6 Compare the three levels of analysis in this text's OB model.

 

91) Which of the following is not an example of group cohesion?

A) Complimenting a coworker

B) Calling a teammate after the death of his grandmother

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