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Fundamentals of Human Resource Management 5th Edition Gary Dessler test bank

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A) labor relations specialist

B) training specialist

C) job analyst

D) recruiter

Answer:  D

Explanation:  Recruiters are required to maintain contact within the community and perhaps travel extensively to search for qualified job applicants. Labor relations specialists, training specialists, and job analysts would require less travel.

Diff: 2

Chapter:  1

LO:  1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"

Skill:  Concept

 

31) Which of the following assist top management in top-level issues such as developing the personnel aspects of the company's long-term strategic plan?

A) centralized HR units

B) corporate HR teams

C) embedded HR units

D) HR consulting firms

Answer:  B

Explanation:  Corporate HR teams within a company. These assist top management in top-level issues such as developing the personnel aspects.

Diff: 2

Chapter:  1

LO:  1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"

Skill:  Concept

 

32) An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?

A) shared services HR teams

B) corporate HR teams

C) embedded HR units

D) HR centers of expertise

Answer:  C

Explanation:  Embedded HR teams have HR generalists (also known as "relationship managers" or "HR business partners") assigned to functional departments like sales and production. They provide the selection and other assistance the departments need. Shared services HR teams, corporate HR teams, and centers of expertise are three other typical organizational approaches to HR.

Diff: 2

AACSB:  Application of knowledge

Chapter:  1

LO:  1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"

Skill:  Application

 

33) Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals.

 

Which of the following best supports the argument that Whitman should create embedded HR units and assign relationship managers to each department within the firm?

A) Employees frequently complain about the inconsistent assistance they receive from the HR department due to its large size.

B) The global nature of the firm makes it difficult for the HR department to effectively communicate corporate messages to employees scattered around the world.

C) Centralized call centers would enable the HR department to provide specialized support on daily transactional activities.

D) Line managers want to implement additional screening and evaluations to improve the quality of their subordinates.

Answer:  A

Explanation:  The embedded HR team assigns HR generalists directly to departments like sales and production to provide the localized human resource management assistance the departments need. If employees are unable to receive the HR assistance they need on a regular basis, then it would be appropriate for the firm to assign HR generalists to each department as a direct line to the HR department.

Diff: 3

AACSB:  Reflective thinking

Chapter:  1

LO:  1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"

Skill:  Critical Thinking

 

34) Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals.

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