Diff: 1
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
19) Human resource management is best defined as the process of ________.
A) controlling and orienting new employees
B) organizing and scheduling work activities for teams
C) outsourcing and offshoring clerical jobs to foreign countries
D) acquiring, training, appraising, and compensating employees
Answer: D
Explanation: Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. Orienting new employees and outsourcing jobs may be required of HR managers at times, but hiring, training, and paying workers are the main tasks of HR management.
Diff: 2
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
20) ________ is the right to make decisions, to direct the work of others, and to give orders.
A) Leadership
B) Authority
C) Arbitration
D) Bargaining
Answer: B
Explanation: Authority is the right to make decisions, to direct the work of others, and to give orders.
Diff: 1
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
21) All of the following are a line manager's responsibilities for effective HR management EXCEPT ________.
A) advising upper management
B) controlling labor costs
C) developing employees
D) orienting new employees
Answer: A
Explanation: Staff managers are authorized to assist and advise line managers. Line managers have line authority, which means they typically work to control labor costs, develop employees, and orient new workers.
Diff: 3
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
22) Line authority is best defined as a manager's right to ________.
A) use flexible decision-making powers
B) advise other managers or employees
C) advocate on behalf of his or her department
D) issue orders to other managers or employees
Answer: D
Explanation: Line authority is a manager's right to issue orders to other managers or employees, which creates a superior-subordinate relationship. Staff authority refers to a manager's right to assist and advise other managers or employees, which creates an advisory relationship.
Diff: 2
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
23) In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.
A) staff managers; line managers
B) line managers; middle managers
C) line managers; staff managers
D) functional managers; staff managers
Answer: A
Explanation: Human resource managers are usually staff managers. They assist and advise line managers in areas like recruiting, hiring, and compensation. However, line managers still have human resource duties.
Diff: 3
Chapter: 1
LO: 1.1: Answer the questions, "What is human resource management?" and "Why is knowing HR management concepts and techniques important to any supervisor or manager?"
Skill: Concept
24) Which of the following has historically been an integral part of every line manager's duties?
A) establishing dress codes
B) developing annual budgets
C) addressing personnel issues
D) creating personnel policies
Answer: C
Explanation: All line managers are heavily involved with personnel issues, such as hiring and training new employees. Not all line managers participate in dress codes, budgets, and policies, but they are always involved in issues relating to subordinates.