51. Which of the following is impacted by high-performance work systems?
a.
employees’ compensation
b.
employers’ motivation
c.
employees’ motivation
d.
community involvement
ANSWER:
c
52. You have been asked to debate the notion of high-performance work systems focusing on measurable results organizations should expect to receive from adopting such a philosophy. Which of the following points would most likely be central to your debate?
a.
an increase in employee turnover, higher sales, and higher productivity
b.
superior productivity and improved non-financial performance
c.
improved financial performance and superior productivity
d.
lower turnover, higher labour costs, and superior financial performance
ANSWER:
c
53. Which of the following statements regarding the instructional systems design (ISD) model is congruent with the material presented in the textbook?
a.
it is an irrational and scientific process
b.
it consists of four main steps: needs analysis, design, delivery, and evaluation
c.
it is a much more complex model when compared with the streamlined ADDIE model
d.
its first step attempts to answer the question “is training needed and is it the best solution?”
ANSWER:
d
54. You are conducting a needs analysis, gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization. In which level of the needs analysis are you likely to find the answer?
a.
task analysis
b.
ADDIE analysis
c.
person analysis
d.
organizational analysis
ANSWER:
a
55. According to the textbook, training programs based on the instructional systems design model of training and development fail when organizations do which of the following?
a.
fail to employ learning principles
b.
ignore an important step in the process
c.
implement training programs that are too complex
d.
over Bloom’s Evaluate their training programs
ANSWER:
b
56. If an organization is concerned about the relationships between members of the organization and external stakeholders, what should be the goal of its training and development programs?
a.
human capital
b.
social capital
c.
work engagement
d.
performance management
ANSWER:
b
57. If an organization is concerned about improving employees’ work engagement, what three factors will this involve?
a.
vigour, determination, attention
b.
vigour, dedication, attention
c.
vigour, dedication, absorption
d.
vigour, determination, absorption
ANSWER:
c
58. When it comes to productivity among the G7 countries, how does Canada rank?
a.
as the second most productive country
b.
as the least productive country
c.
as the third least productive country
d.
as the second least productive country
ANSWER:
d
59. What would be a way to ensure that post-secondary students have the skills required by organizations when they graduate to help close the skills gap?
a.
training and development
b.
performance management
c.
work-integrated learning
d.
on-the-job training
ANSWER:
c
60. If an organization wants employees to be more likely to participate in training, what should it focus on?
a.
the time involved in attending the training
b.
alignment between the training and the strategic direction of the organization
c.
the benefits that employees receive for attending training